Quality degradation at First Bankcard  
Users report higher volume of Quality Issues than usual
29
poor

First Bankcard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
14 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
6 Reports
User Feedback
30%
iOS
6 Reports
70%
Android
14 Reports
First Bankcard - Latest Quality Issues
Android
Jun 19, 2021
This app at one time used to work flawlessly, but since it's been updated most of the times when you go to login you can't even log in. Now it's nothing but pure garbage
Android
Jun 17, 2021
I have had this account since 2012. For the last year, I have been having trouble signing in. I have had to call customer support every month for the last year. I have more verify numbers and changed passwords than I care to even think about. Please, DO NOT tell me how sorry you are that I am having problems. Please get your old system back. I am very, very close to closing this card.
Android
Jun 15, 2021
Deserves a zero Went thru and changed password than insisted I go paperless. Kicked me out. Than said wrong password. Fire your techs. I to busy for there incompetent OmG is there a zero ratings!??????? Keeps tell me need update but play store says I have latest
Android
May 31, 2021
App stopped working! It wont let me log in!
iOS
May 29, 2021
Very bad and had super issues to log in and customer support is all the time busy.
Very bad online service and had super issues to log inn and customer support is all the time busy and looooong hold and online is difficult to get back. Not at all happy. Very disappointing
iOS
May 29, 2021
“Untrustworthy network”
Can't log in on my phone with WiFi or mobile data.
iOS
May 29, 2021
App not usable
Since the latest update the app won't launch saying the network is not secure. What good is a mobile app that won't launch from the mobile device?
iOS
May 29, 2021
Always a problem logging in
Only 1 out of 9 accounts that ALWAYS have trouble logging in
iOS
May 28, 2021
Needs work
Doesn't seem to have any way to lock your card from the app like practically all other credit card apps. Also the new credit card activation button doesn't require any verification, so if you happen to accidentally tap it your new card that you haven't received is now activated. That's definitely a security risk.
First Bankcard - Product Description
Manage your First Bankcard Credit Card account anytime, from anywhere! 

With your First Bankcard mobile app you can:
- Quickly access your account with Touch ID®
- Check your account balance 
- View your statement and transaction history 
- Pay your credit card bill
- Set up account related email alerts

IT’S SECURE
- Your security is always our top priority
- First Bankcard mobile app uses the same security that you use to access your account online 

IT’S SIMPLE
- The First Bankcard app is simple to use and understand 
- Your account information will fit your device’s screen and is easy to read and work with

IT’S FREE
- The First Bankcard app is available at no cost to you 
- Your mobile carrier’s message and data rates may apply

HOW TO GET STARTED
Download the app now and enroll or log in with your Online username and password.
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