Quality degradation at FirstBank Digital Banking App  
Users report higher volume of Quality Issues than usual
83
fair

FirstBank Digital Banking App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
827 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
7 Reports
User Feedback
1%
iOS
7 Reports
99%
Android
827 Reports
FirstBank Digital Banking App - Latest Quality Issues
iOS
Oct 22, 2021
Improve!
I was a santander client and I liked much more how fast the app was updated when there was some movement, payments, withdrawals all at the moment. Sometimes not even the information of a charge comes out. Improve it plis
Android
Oct 22, 2021
Today it does not allow me to make check deposits. Something happens with the function. I had NEVER given myself problems
Android
Oct 20, 2021
No es compatible el deposito electronico de cheques en Galaxy Fold3 ni tampoco Galaxy Tab3. El app se cierra luego de tomar la primera foto.
Android
Oct 18, 2021
I need to log in to my account. It worked well.
Android
Oct 18, 2021
He doesn't recognize my footprint and blocked me.
Android
Oct 18, 2021
This APP has a flaw. A pop-up occurs that keeps happening stating an update needs to take place first, but no way to put it into action.
Android
Oct 17, 2021
Fatal!! I carried out the update and now I can't get into the app.
Android
Oct 16, 2021
3 consecutive days cant update cant see my accounts called bank they cant do anything but apologize for what they dont know whats happenning SO sad SANTANDER BANK HAD TO CHANGE to this bank RETROPIA these days with banks due to technology making thinks more complex instead easy.
Android
Oct 16, 2021
Does not download the new update, lousy.
FirstBank Digital Banking App - Product Description
The new and redesigned Digital Banking experience now includes  more tools to make your life easier. Find out how you can benefit from greater convenience today: 

• Mobile Deposit: Deposit up to $5,000 anywhere, anytime with your mobile device.

• View your account information: Check account  balances and transactions of your deposit accounts, credit lines, loans, and more. You will also be able to view your deposits, payments, and transfers' history.

• Payments and transfers: Pay your bills and loans. Transfer money between your accounts and other FirstBank accounts.

• More services and features: You can now make stop payments, request check copies and account statements, set up travel notifications, reorder checks, cancel debit cards and much more. 

• Improved security: You can now change your PIN, password, security question and answer, plus activate the Touch ID and Face ID features for added security.

 Download Digital Banking to get started.
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