10
poor

First Horizon Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
Work at First Horizon Bank? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at First Horizon Bank? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
18 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
6 Reports
User Feedback
25%
iOS
6 Reports
75%
Android
18 Reports
First Horizon Mobile Banking - Latest Quality Issues
Android
Jun 21, 2021
Have to Uninstall and reinstall ever 6 months because the biometrics stops working and I can no longer sign in. Fine when it works but super annoying when it doesn't. They need to fix this!!
Android
Jun 19, 2021
This app is trash and I'm extremely pissed off. It won't let me deposit a check. I have had this account for years, but I'm going to have to switch to a new bank. I live in the west coast. No branches out here anyway. Trash. Also 0 stars if possible.
Android
Jun 19, 2021
I wish i could give this app 0 stars! It never work
Android
Jun 18, 2021
Does everything I would want it to do. Wish there were a disclaimer about mobile check deposits. Seems to take way longer to show in account even after being "approved."
Android
Jun 17, 2021
Every month the biometric login fails and I get a "network request authentication failed " error. Or I get server error. FIX YOUR APP and please dont send me a response to call your customer service because they can't help.
Android
Jun 17, 2021
Wont let me log in and it keeps locking my profile for no reason
Android
Jun 16, 2021
Absolute garbage. It's amazing that a bank can snatch money from your account in seconds if you overdraft, but make a mobile DEPOSIT for $5000 and they hold on to it for 5 days.
Android
Jun 11, 2021
Every time I try to use wifi it locks my dam account and I have to take time out of my busy work schedule just to ask why its even locked in the first place. And it DEMANDS a security question you can't just put your password in
Android
Jun 8, 2021
Incorrect atm locations. Cost me 2 foreign transaction fees. So your response to my review is highly incorrect. Please read my 3 word review and check your locations.
First Horizon Mobile Banking - Product Description
Now Available for both Personal and Small Business customers!  The First Horizon Mobile Banking app is free to download and offers you a convenient, secure way to manage your financial life or your business on the go. The app lets you deposit a check, view your account balances, pay bills, transfer funds, create and manage budgets, track spending, and set timely alerts and notifications to keep you in the know. 


Service Features
• Enable Quick Glance℠ to check balances and see recent transactions without logging in
• Set alerts and push notifications to your iPhone®, Apple Watch®, or iPad®
• Turn your debit and credit cards on or off
• Deposit checks with Mobile Deposit
• Check your account balances and view recent transactions
• Transfer funds between eligible accounts at any time
• Pay bills, add payees, see payments made, or cancel payments
• Send, Request, and Split money with family, friends, and people you know and trust with Zelle® using your personal bank account.
• Move money between all of your personal bank accounts – even ones at other banks
• Create budgets, designate savings goals, and track progress
• Find the nearest First Horizon ATM or banking center

Service Benefits
• Convenience – Bank wherever you go and at any time of the day
• Control – It’s easy to monitor your account and quickly move money, pay bills, and turn your card on or off
• Support – A dedicated mobile specialist is just a quick call away
• Security – Enjoy the highest level of protection against account fraud

How to Get Started
Simply download the app, use your Digital Banking credentials to log in, and you’re ready to begin banking on the go
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