94
good

FirstLine Benefits | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
286 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
37 Reports
User Feedback
11%
iOS
37 Reports
89%
Android
286 Reports
FirstLine Benefits - Latest Quality Issues
Android
Oct 20, 2021
I love the delivery method however,they do notputitinfront of my door or notifyme
Android
Oct 20, 2021
It won't allow me to remove items that are no longer available to continue my check out .
Android
Oct 20, 2021
this the 2nd order I've placed online with this company. The 1st one was only a couple days ago , so I guess we'll see!
Android
Oct 19, 2021
Very slow down load keeps saying pending
Android
Oct 16, 2021
I GAVE ALL THE INFO I ASKED FOR BUT IT KEPT SAYING, CAN'T FIND YOU IN SYSTEM!!
Android
Oct 16, 2021
Purchase is easy to make on APP. Shipping is quick. However, some items don't have quantity listed. I purchased the face masks. Priced at 14.99, I foolishly assumed there would be a reasonable amount of masks at that price. Other stores, online and in-person, usually sell 50-100 ct masks for same price. I received TEN, yes TEN!!! And from the Chinese labels on the pkg, im pretty sure they were from China & i could have spent 14.99 elsewhere and received 10 to 15 TIMES MORE!!! Seems PREDATORIAL!
Android
Oct 14, 2021
I filled out what it asked for and it doesn't work
Android
Oct 12, 2021
not as many option as other plans offer. we are stuck with just one option at the price you are willing to charge, and for no brand names. I trust the names I got used purchasing. I need glide dental floss, sensodyne, "Always" pads for bladder leaks. Centrum, Caltrade, etc...
iOS
Oct 10, 2021
Could be better
Had to go back to the website for an item which was advertised in the catalog but not on the app. Also there is not an item count given in bigger packages. I will return to the website for future orders.
FirstLine Benefits - Product Description
Designed for members who are part of the FirstLine™ benefits through their health plan, employer or other group.  You must be eligible to register your FirstLine Benefits account. 

The FirstLine Benefits app makes it easy to use and manage your benefits. It keeps everything you need to shop in one place. In it, you’ll find details about your benefit, balance info, our online store and tools that make shopping easier. 

Create Your Account 
A simple onboarding process walks you through setup, so you can quickly register your account and start using your benefit.

Manage Your Account
Securely manage your username, password and email preferences.  

Activate Your Card (FirstLine™ Select and FirstLine™ Select+ programs only)
If your program includes a debit card, you can activate and manage your card in the app. 

Check Your Balance
Find your current account balance and expiration date, so you know when you have credits to spend. 

Shop Online
Buy products from our expansive online catalog and have them shipped directly to your home. You can also track your order status from the app. 

Find Stores (FirstLine™ Select and FirstLine™ Select+ programs only)
If your benefit includes an option to shop in-store, you can use the store locator to find participating locations near you. 

Scan Products (FirstLine™ Select and FirstLine™ Select+ programs only)
Use the barcode scanner to find out if products are approved as you shop in store. 

Get Answers to FAQs
Visit the help center to find quick and easy answers to questions about your benefit. 

Contact Customer Service
Reach out to customer service right from the app to get help when you need it.
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