Quality degradation at First Midwest Mobile  
Users report higher volume of Quality Issues than usual
45
poor

First Midwest Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
99 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
11 Reports
User Feedback
10%
iOS
11 Reports
90%
Android
99 Reports
First Midwest Mobile - Latest Quality Issues
Android
Oct 22, 2021
Could never log in using my finger print always asking for authentication
Android
Oct 20, 2021
This app used to rock, but now refuses to let me log in bio-metrically. I've uninstalled, reinstalled. Cleared cache and all usual avenues. Keeps defaulting to must use password. So 4 stars. If they fixed that I'd give it 5.
iOS
Oct 18, 2021
locked out again
literally locks you out so often you can hardly use it. contacting support just gets you a condescending “maybe you entered it wrong, there's nothing wrong with our system” even though my entire family has had this problem for YEARS. i'm considering using a different bank since i can never access my account.
Android
Oct 18, 2021
This app use to work well.. now it will not hold my user ID or my passcode. Uninstall twice and it still 'loses' me after a few log in. Then you log back in and can't even resave your passcode. PLEASE fix this app.. long time customer very flustered!!!
Android
Oct 17, 2021
Terrible app. Always asking me to start over..
Android
Oct 16, 2021
New app, probably explained in the drivle dispersed in the never ending stream of advertisement.....but zero assistance in directing customers to reload new after throwing away previous app. When sign in just repeats invalid user. Not friendly
Android
Oct 15, 2021
Since October the app isn't working correctly.. I keep having to go to a web search. I've uninstalled and re-installed it so many times but it still won't work saying it can't verify at this time.
Android
Oct 14, 2021
Needs to activate light to reduce all of the shading.
Android
Oct 11, 2021
Way too many bugs, I consistently get locked out of my account, remembering passwords and usernames never works, fingerprint and pin sign ins only work for a few sign ins before failing. I'm glad there is at least a mobile app, but it is riddled with issues and I wish there was an alternative.
First Midwest Mobile - Product Description
Start banking wherever you are with First Midwest Mobile! Available to all First Midwest Bank online banking customers. First Midwest Mobile allows you to check balances, make transfers, pay bills, make deposits and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, First Midwest Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
- Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone.

Remote Deposit Capture
-Deposit checks while on the go with your Apple Device.

Locations
- Find nearby Branches and ATMs using the built-in GPS. Additionally, you can search by zip code or address.
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