Quality degradation at FITINDEX  
Users report higher volume of Quality Issues than usual
7
poor

FITINDEX | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-32 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
15 Reports
User Feedback
23%
iOS
15 Reports
77%
Android
51 Reports
FITINDEX - Latest Quality Issues
iOS
Nov 25, 2021
Keeps asking is it you?
The app keeps asking “is it you?” Even though I am the only user. It does not populate all the fields. This problem started after I changed the batteries on the scale.
Android
Nov 23, 2021
The thing stopped working. Don't waist your money return the scale
Android
Nov 22, 2021
When it was working I loved it. After this latest update it connects but does not upload data. Did reset twice, uninstalled & reinstalled app, forgot the reset up scale, sent a help message twice on the app and no response from customer service.
Android
Nov 22, 2021
Was GREAT until now., now only shows weight on my phone, no other measurements. Had this scale for 3 years.
Android
Nov 16, 2021
Can't sync app to send weight information to my support
iOS
Nov 15, 2021
Inaccurate
Was disappointed with how inaccurate the measurements were.
iOS
Nov 15, 2021
App doesn’t pair up
followed all the instructions from the app but there was no way to pair it with my scale, never had any trouble pairing Bluetooth devices to my phone before
iOS
Nov 13, 2021
Needs to be fixed
Circumference measurements do not hold the new measurement. Contacting support is a joke and they respond to you like you're 195 years old and this is your first piece of technology. Waist, hips, calves, thighs do NOT save new info no matter what you do.
Android
Nov 7, 2021
Great idea. The reason imy sticking to my spreadsheet is because every time the tape turns off automatically the Bluetooth connection is lost, so entering the data automatically is not smooth at all.
FITINDEX - Product Description
Healthy For Love!
FITINDEX is the top app to be a healthier. The app can track your body compositions (BMI, body fat percentage , body water , bone mass , the rate of subcutaneous fat , visceral fat levels, basal metabolism body age , muscle mass and so on),and cloud -based intelligent data analysis and tracking , providing the perfect healthy body composition analysis charts and reports。 At the same time the full support of the family used together , allowing you to understand the health status of the family anywhere .
In iPhone based on iOS8 , when you use our smart body scales measuring body composition , weight, percentage of body fat , fat weight, height, body mass index (BMI), height and resting calorie consumption data will be synchronized to HealthKit in .
* For your privacy and HealthKit data IMPORTANT:
1. If the user has landed , after the first application into the cloud combo , you will be asked whether you want to synchronize your body measurement data and HealthKit, you want to cloud combo written authorization to HealthKit information from HealthKit permission to read the information . Then, you can view or change these permissions in the source of HealthKit .
2. If the new registered users in the registration screen, you will be asked whether you want to synchronize your body measurement data and HealthKit, cloud combo you want to write information and authorization to read information from HealthKit permissions to HealthKit in . Then, you can view or change these permissions in the source of HealthKit .
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