86
good

Flagstar Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
64 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
15 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
1 Reports
User Feedback
6%
iOS
1 Reports
94%
Android
15 Reports
Flagstar Mobile - Latest Quality Issues
Android
Jun 12, 2021
Gets the job done, but the user experience is horrible. Everything about it is laggy and slow.
Android
Jun 4, 2021
Everytime I log into Mobile Banking I have to get a security code via text. Very irritating and will prevent me from doing more banking with flagstar.
Android
Jun 4, 2021
did not work.
Android
Jun 4, 2021
Sucks, I can't log on at all through the app. I HAVE to use my computer to use my account. This app is totally useless
Android
Jun 2, 2021
App doesn't work. When I log in it directs me to the old app. And when I try to log in the old app it directs me to the new app....just a constant circle
iOS
Jun 2, 2021
Expand Mobile App Capabilities
The current system prevents full access to historical info on savings and checking accounts. Why???
Android
May 30, 2021
App is worthless, bank is worthless, and after a purchase of Wells Fargo branches they caused my checking account to be inaccessible for 3 days without my consent. Couldn't create online checking because of their web formatting, and customer service gave me the pleasant message of, "Currently we are not accepting calls due to higher than usual volume." The local branch where I started my account 15 years ago did not help at all and I've switched banks and will close my account ASAP.
Android
May 29, 2021
Doesn't Work. I can log in through a browser, but not through the app.
Android
May 23, 2021
Doesn't work for mortgages
Flagstar Mobile - Product Description
Designed for banking on-the-go.


Flagstar Mobile was created so you can bank anytime, anywhere.


This free app features exciting tools like Zelle®, a fast, safe and easy way to send money in minutes1, and Debit Card Controls, which puts you in control of where, when, and how your debit card is used.
Download Flagstar Mobile to bank on-the-go or from the comfort of your home.


- View checking and savings account balances, activity, check images 
- Transfer money to Flagstar or external accounts 
- Set Debit Card Controls to block and unblock a card
 -Use Zelle® to send money in minutes* to your friends and family 
- Pay bills easily with Bill Pay 
- Find Branches and ATMs
- Deposit checks using your mobile device**
- Get your balance instantly without logging in


Log in using the same username and password you use for Flagstar Online Banking or set up Touch ID® or Face ID®*** to make it even easier. All transactions are protected through encryption, Transport Layer Security (TLS), and real-time authentication.


Disclosure


Flagstar Mobile is for use with Flagstar Bank accounts.


Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.


*Must have a bank account in the U.S. to use Zelle. Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll. Data charges may apply. Check with your mobile phone carrier for details.

**Not all devices may be supported. Customer eligibility required. Personal customer checking and savings accounts only. Must be an active personal online banking user. Must be customer for a minimum of two business days. Accounts must be in good standing.

***Face ID, iPhone and Touch ID are registered trademarks of Apple, Inc. Face ID is available with iPhone X only.
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