Quality degradation at Florida Blue  
Users report higher volume of Quality Issues than usual
14
poor

Florida Blue | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
9 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
1 Reports
User Feedback
10%
iOS
1 Reports
90%
Android
9 Reports
Florida Blue - Latest Quality Issues
Android
Jun 19, 2021
Search for provider doesn't work and it doesn't shut down
Android
Jun 14, 2021
Worst app ever. Almost makes me think they've done it on purpose because it couldn't have been left this way by mistake. Nothing works to the point of close to being helpful. Except the Make A Payment page, of course.
Android
Jun 14, 2021
I have a hard time getting this up running,the messages that I receive are always blank so sending any type of messages are out of the question and I can't use any of my rewards. This app is trash!
Android
Jun 13, 2021
Not the best app. I can get in, but most of the time, the search for doctors does not work.
Android
Jun 12, 2021
Recent month I've had major problems logging in then locks me out. I've called Florida Blue and they've unlocked my account, able to login only 1 time then it starts locking me out again. Would not recommend this app till Florida Blue straightens out their problem.
Android
Jun 5, 2021
Unknown errors on 2 phones
Android
Jun 1, 2021
Doesn't even work. I've had to register 3 different times and it still gives me errors. Unable to login. Worse app I've ever encountered.
iOS
May 30, 2021
App not working
App not working after recent update I would give 00000
Android
May 24, 2021
ABSOLUTE GARBAGE. I wish I could give ZERO stars. I have been pressing the login button for an hour after the very painful process of registering. I'm not even surprised. I don't expect much from Florida blue anyways. Let me in to my account that I CREATED and maybe you'll get 2 stars because I cant even get past the login screen to rate the app.
Florida Blue - Product Description
The Florida Blue app gives you access to your account information and convenient tools on the go.
 
·         Find care quickly based on your location 
·         See your deductible and benefits at a glance
·         Flash your virtual ID card for proof of insurance
·         Connect with us for help
·         And more!

Download the Florida Blue app and experience the simplicity. Making the most of your health plan has never been easier!

An independent licensee of the Blue Cross Blue Shield Association.
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