33
poor

Forever 21 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
29 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
20 Reports
User Feedback
35%
iOS
20 Reports
65%
Android
37 Reports
Forever 21 - Latest Quality Issues
iOS
Oct 24, 2021
The old app was fine 🤷🏻♀️
Ever since the newest upgrade, I'll come to pull up my USER_PHONE_NUMBER app and my favorites will be gone or my shopping cart will be empty. Either way, I'm not searching for the items again and USER_PHONE_NUMBER isn't getting my money like this.
iOS
Oct 23, 2021
Broken App
The app doesn't work well, if at all. It won't even let me checkout since it's now unable to remove a sold out item from my bag, so if all the bugs weren't bad enough, it's also just unusable for me.
Android
Oct 23, 2021
Invalid customer WTH?
Android
Oct 23, 2021
It doesn'Portuguese in, only English and Spanish. I want to spend money buying clothes to de-stress me and it's stressful to be mentally translating what's written.
Android
Oct 23, 2021
The website is sooo slow no matter what browser I use, so thought I'd use the app. I can't sign into my account no matter how many times I try and the cart empties when you close the app. Clearly the company does not care since the app hasn't been updated in months.
iOS
Oct 22, 2021
Cannot remove sold out items from cart
Please fix!!!
iOS
Oct 21, 2021
Good but can improve
The search filter is very poor and forces you to see things that do not interest you. For sales items there is no filter. It should be added. Otherwise ok
Android
Oct 21, 2021
Ship worldwide, can't find Canada
iOS
Oct 20, 2021
App is buggy will not update to remove out of stock items
Have been trying for multiple days to remove unavailable items from cart (cannot checkout without doing so). This is has not been resolved by 1. Hitting remove unavailable items 2. Restarting the app, 3. Deleting then reinstalling the app, 4. Logging out of app deleting it then reinstalling it and logging in again. 5. Logging in on a computer (unavailable items do not appear in cart in desktop version of website), and 6. Using cellular data to try to update cart This is incredibly frustrating. Please fix this issue.
Forever 21 - Product Description
Welcome to the incredible world of Forever 21 – in your pocket and at your fingertips.

Features:

- APP EXCLUSIVE OFFERS: Get exclusive access to sales and discounts first!

- SHOP: Explore, browse, and shop on the go!
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