50
poor

Fortiva Account Center | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
10 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
10 Reports
Fortiva Account Center - Latest Quality Issues
Android
Jun 20, 2021
Worst card in America. I've had $135 pending since early May. Customer service says they can't remove the pending charges because that is Home Depot doing it. They tell me to contact home depot but when I call HD their system can't even find me. I don't understand how the company that issues the card says they have no control of what's being held as pending. Why would you give HD control of your card? Available credit is incorrect due to pending charges which also keeps me from using the card.
Android
Jun 12, 2021
Can't get on to see my account, thought it was just me, obviously there is an issue
Android
May 31, 2021
The app stopped opening after it was updated. I reinstalled it & it still doesn't open.
Android
May 26, 2021
They're advertisements said they approve people who's scores are lower than mine but I was denied
Android
May 24, 2021
The app never loads anymore. I have to check my account through my web browser. Happens all the time now.
iOS
May 5, 2021
The developers can’t possibly be testing this app…
I've used this app for two years. Touch ID has never worked. Face ID has never worked. You put in your credentials to activate them, and nothing… just right back to login credentials. The old-fashioned “username and password” logins are the only thing that work, and Touch ID/Face ID are useless in this app. Once logged in the old-fashioned way, the app functions ok. Setting up Apple Pay and approving the Fortiva card through this app also doesn't work. The only way to activate your card for Apple Pay is to call customer service. You can pay your credit bill via app and check other things, so it's not useless. But I don't see why they add features that NEVER work.
iOS
Apr 29, 2021
App wont work with iPhone 12
Bad app.
iOS
Apr 26, 2021
App
The app never works!!!!
Android
Apr 25, 2021
Omg this app makes me so mad. I make payments before the due date every month then it gets sent back then I get a late fee added on. Why?!
Fortiva Account Center - Product Description
Fortiva Account Center lets you manage your credit cards, personal loans, and retail credit accounts anywhere, anytime, from one place on your Apple device.

Check account balances, view payment activity and transaction details, set up notifications — and lots more.

Access your accounts lightning-fast by using Fingerprint or Pin — even check and monitor your credit score for free with VantageScore3.0®.  Get all the details you need anytime your account is used to make a purchase – just an extra step of security.

Plus, you can:
Vew and edit your account profile
View and export statements
View your rewards  balance
View your monthly spending trend 
Setup Purchase and Payment Alerts
Report fraud

Enjoy!

Your security is important to us. We use industry standard practices to protect and maintain the privacy and security of your information online and in our app.
The Fortiva Credit Card, Fortiva Retail Credit and Fortiva Personal Loan products are issued by The Bank of Missouri, St.Robert, Missouri. ©2018 Atlanticus Services Corporation. All rights reserved.

Do you have questions or comments about the  Fortiva Account Center Mobile App? https://www.myfortiva.com/contacts/
Mobile Privacy and Security: https://www.myfortiva.com/website-privacy-security-policy/
Mobile Terms of Use: https://www.myfortiva.com/terms-of-use/
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