Quality degradation at Frost Bank  
Users report higher volume of Quality Issues than usual

Frost Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
28 Reports
iOS unitQ Score
iOS User Feedback
32 Reports
User Feedback
32 Reports
28 Reports
Frost Bank - Latest Quality Issues
Nov 24, 2021
Overall, I'm happy with it. Camera interface for mobile check deposits isn't quite as robust as bigger bank apps (Capital One).
Nov 19, 2021
Great app
This is great app quick and efficient, every once in awhile though it won't load up
Oct 24, 2021
Down for maintenance every single night. It's a bit excessive.
Oct 18, 2021
Could be better
I like frost and usually the app doesn't give me any problems, but the nightly shutdowns of the app around 1-2 in the morning are getting irritating. I cant do anything with my debit card or app during that time which is annoying. I get off around the time they do this and if i need to get gas on my debit card or grab something to eat i'm out of luck because it declines my card every time and i wish they would fix this.
Oct 15, 2021
Multiple accounts gone
When I open the app on my iPad it asks me to log on using Touch ID, it used to use passcode. I am unable to switch from my personal to my business account. This seems to be a recent update error, their tech support was cluelesss.
Sep 18, 2021
The bank is great, the app on the other hand does a bad job of letting me know what my balance is.
Sep 18, 2021
I used to love the app. But now there are constant issues with setting up transfers to bank accounts outside of frost. These have resulted in late fees accrued on other accounts and hits to my credit report. I've been with frost over 20 years and am considering leaving them. The app has been the only reason I've stayed.
Sep 13, 2021
Sep 8, 2021
Keeps trying to load information from menue bar. With full 5g data signal.
Frost Bank - Product Description
Everything we do is aimed at giving our customers a better banking experience every time they interact with us. And our app is no exception.

Open an Account with the App
Banking better is easier than ever—simply download the app.
It only takes a few minutes to open and fund a checking account.

Send Money to Anyone
Send money to anyone with just their mobile number or email. Just select them from your contact list. No need to ask for their account information.

Deposit Checks
Securely deposit checks with a generous daily limit and next business day fund availability when you deposit before 9pm. 

Quick and Secure
Log in with an easy-to-use four digit PIN that is unique to your device or simply use your fingerprint.

Personal Help 24/7
Talk directly to a Frost banker with the touch of a button.

Apple watch
Quickly see your balances and transactions on your Apple Watch.

Other Features Include:
* Send money to anyone, anywhere and make bill payments on the go
* Create memos for each transaction
* Locate 1,700+ Frost ATMs and 150+ financial centers
* View and zoom, save and print cleared check images
* See running balances, plus view and search transactions
* View upcoming payment and transfer activity

Member FDIC
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