57
poor

FTX US | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
5 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
5 Reports
FTX US - Latest Quality Issues
Android
Jun 6, 2021
Unable to log in for over a week. Keep receiving error messages and it's not recognizing my log in info. Not sure what happened to your site but only giving 1 star since I cannot access my account from the app or the web.
iOS
May 23, 2021
FTX US not available in the US
Startup screen says “It is prohibited to access our services if you are located/established/a resident of USA”. Mind you this is the US version of the app.
iOS
May 18, 2021
Buttons don't work
There are so many CTA buttons that aren't actually clickable...I have no idea how to buy crypto on this app or even verify my identity.
iOS
May 16, 2021
Appears to be a scam
Lots of bad reviews. Must be bots putting reviews on here. Sent ETH to FTX US and the withdrawal button is not working to send it to my wallet. I've been trying to withdrawal for 4 days. I've sent 2 emails with no response. Hoping it's not a scam, but don't send much if your gonna try.
Android
May 14, 2021
Terrible customer service! I got logged out of my account and it wouldn't let me sign back in. There's no Help Desk to call so I used their email and I'm still logged out. Now I'm out the money I put in plus what I'd make in the market.
Android
May 11, 2021
Is there a way of getting coins out of this app or are the coins taken prisoner for life? Any attempt at withdrawal comes with a quickly disappearing red warning that you cannot withdraw this much. They hold on to your cash for a month, charge for credit card , have fluid rules which they can as they please and do not tell you about them in any form. And a plethora of fees. Are they regulated or audited by anyone?
Android
May 7, 2021
Not a bad app. Very limited options for crypto. The graphs are lacking unless you use the very buggy advanced graphs (which don't save configuration meaning you have to reset them up every time you change pages). Just a lot of refinement needed to bring this up to par.
Android
Apr 28, 2021
Not available to residents of Washington state... very disappointing, especially when it doesn't notify you of that until after you've spent 20 minutes creating an account and filling in all your info to register and trade. I was really looking forward to using this exchange especially since I've had a good experience with Blockfolio so far, and FTX is the exchange that Blockfolio uses for crypto trades.
iOS
Apr 27, 2021
App allows hacking into your account
My app was hacked and money stolen.....and thus far I have reached out for help and nothing...If you are reading reviews stay away from app you will lose access and they steal your hard earned money.Absolutely despicable
FTX US - Product Description
FTX US is a cryptocurrency exchange built by traders, for traders. It is available for United States residents.
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