48
poor

GameStop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
20 Reports
User Feedback
35%
iOS
20 Reports
65%
Android
37 Reports
GameStop - Latest Quality Issues
iOS
Apr 7, 2024
Does not work with VPN
App will not connect to the store if you're using a VPN
iOS
Apr 8, 2024
App does not launch
Doesn't work for my iOS device and has never since release.
iOS
Apr 9, 2024
App is A**
The app is half-a**. Full bugs, I can't even log in or check trade in prices. Browser worked better…
Android
Apr 9, 2024
Fix your app, gamestop!! Will not login, constantly flashing on the home screen, not loading any data. Just started today, and I have tried to dump cache and delete data.
Android
Apr 12, 2024
The app closses its self if you open it and you can't even get anything because it will close on you! You're much better off going to their website to buy stuff
iOS
Apr 15, 2024
Mid at best…
Gamestop is definitely the most unappealing place to shop for games. I only will buy once in a blue moon for a preorder bonus or Black Friday deal. Compared to best buy or even Walmart and amazon, the prices are quite high with Gamestop and you're just better off shopping literally any of those other retailer's instead. I can't even sort my online searches through their website from Price: Low to High but every other search filter works. How ironic. Lame deals and it seems they make it hard to find low prices on purpose; at least in my personal experience.
Android
Apr 15, 2024
won't let me create an account
Android
Apr 16, 2024
It's a slow laggy mess and they don't give you store availability. So there's no use in actually using the app.
iOS
Apr 20, 2024
Love the company, app is trash
longtime customer here Never had issues with ordering anything from the app but lately I can't even log into my account to place a order. Tried doing the forgot password option but I never receive the verification email. Turned around and tried to make a whole new account and the app says a account already exists under my email. If that's the case then why am I not receiving my password reset email This simple inconvenience has prevented me from spending money with the company for like a year now. It leaves me no choice but to buy from other competitors that will allow me to make a purchase without the hassle of having to “Sign in” to make a order. Does this company not want to make money and be profitable??? The dependability of the app says no so far Please help….
GameStop - Product Description
We’ve leveled up! The all-new GameStop app was built with you in mind, with a completely new redesigned experience that makes all things shopping for gamers even easier.

Search and Shop

Discover the best products for any gamer and get to know everything about them upfront with ratings and rich details.

PowerUp Rewards

Want to be a Pro? Becoming a PowerUp Rewards Pro member takes you to the highest level of gamer rewards possible! Get 10,000 points upon enrollment and earn 2X points for each dollar spent on every purchase. Pros also receive a ton of other perks like Pro-early access to exclusive events and offers, monthly reward certificates, 10% extra trade-in credit on games, accessories and gear, as well as a subscription to Game Informer. Stockpile and manage your points to use whenever you’d like.

Order Online

Order directly through the app and choose delivery methods that suit you and your schedule. Whether that’s getting things shipped right to your door, picking up your online order in-store, or getting same day delivery on certain products, you choose what works best for you. We’ll keep you informed every step of the way so you can track your orders and view your purchase history.

Trade-Ins

Sell your electronics and games for cash or credit.
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