Quality degradation at Genies & Gems: Puzzle & Quests  
Users report higher volume of Quality Issues than usual
75
fair

Genies & Gems: Puzzle & Quests | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Games
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
470 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
27 Reports
User Feedback
5%
iOS
27 Reports
95%
Android
470 Reports
Genies & Gems: Puzzle & Quests - Latest Quality Issues
Android
Jan 21, 2022
Every time there is an advertisement, the screen does not change smoothly. It freezes well and cannot be undon. It would be more fun if it went smoothly without such a thing.
Android
Jan 20, 2022
Ads after every attempt after update, don't bother with downloading
Android
Jan 20, 2022
Always stop cannot play.... Why i cant go back to my previous match games? What 's wrong, i cant download them now?
Android
Jan 20, 2022
Arrived at 5071 I can not go on, it freezes continuously
iOS
Jan 19, 2022
Challenges are broken
I've won the gem collection challenges two times in a row and there weren't any rewards either time. It just ended and that was it. Pretty significant problem with the game.
Android
Jan 19, 2022
I love playing this game but it keeps on playing up .
iOS
Jan 19, 2022
Genies and Gems
Getting really sick of how many times this game freezes up and usually when I get a free booster and I lose it. Good way to make you spend your money for boosters when you never get the free ones cause of freezing up. And once again I spin the wheel and it's oops theres been a problem. Your next spin is in 17 hours. Then I'll just wait for 17 hours to play. Getting sick of this.
Android
Jan 19, 2022
Was a great game, but after update, can't rotate screen.
Android
Jan 18, 2022
Unfortunately, the app only opens with a narrow image. So I only see half of the game and therefore can't start it.
Genies & Gems: Puzzle & Quests - Product Description
Thieves have stolen the jewels from the Palace and there is only one person who has the power to get them back!

From the makers of Cookie Jam and Panda Pop, comes Genies & Gems,  the treasure of match 3 puzzle adventure games.

Journey through mystical worlds with Jenni the Genie and her companion, Trix the Fox, to crush the thieves that have stolen the Palace’s riches. Swap ,match, and crush gems, recover ancient relics, and collect gold bars and enchanted keys on this one-of-a-kind enchanted exploration!

With thousands of levels and challenging game modes, and daily events, Genies & Gems provides endless hours of fun and exciting match 3 puzzle gameplay:

* Swap, match, and crush gems in thousands of fun and challenging match-3 puzzle levels

* Collect keys to unlock new worlds and crush challenges!

* Use exciting power-ups the Gilded Rainbow or Gilded Butterfly to swiftly advance through challenging levels!

* Uncover idols and collect gold along the way!

* Play exciting new events and challenging match 3 puzzle levels daily! 

* Soaring Streaks: Get prizes for beating levels without losing a life

* Bandit Rush: Catch bandits at different points in your journey to win boosters


Download Genies & Gems and begin your magical journey today!

Already loving Genies & Gems? Like us on Facebook to get the latest news on new levels, content and features. https://www.facebook.com/GeniesandGems/

Follow us on Instagram: @geniesandgems

In an effort to support the capabilities of newer iOS devices, Genies & Gems no longer supports the iPhone 4S and iPad 2 devices

TOP REVIEWS FROM PLAYERS:

Love this game!   (5 STARS)

Love this game it helps me relax and keeps me busy instead of being bored....... (5 STARS) 

I love love love Genies & Gems what a great game to play, thanks guys. (5 STARS)  

Just love the game.  It kind of reminds me of playing Candy Crush, but it’s more fun, with better challenges. (5 STARS)

If you love jewel like puzzle games or games like Candy Crush, then this game is equally fun and addictive. (5 STARS)

GENIES AND GEMS, the GENIES AND GEMS logo, the Rainbow Gem Design, the GENIES AND GEMS characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. and may not be used without permission. © 2020, Jam City Inc. All rights reserved.
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