50
poor

Georgia Power | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
33%
Android
2 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
4 Reports
User Feedback
67%
iOS
4 Reports
33%
Android
2 Reports
Georgia Power - Latest Quality Issues
Android
Jun 17, 2021
Does the same thing as the site cant view bill at all i disabled pop ups so i can see it and doesnt let me still. u have a bug in your sites if i cant see the bill u dont get tje money for it. Its verry agitating
Android
May 27, 2021
This app is so slow. By far the worst app I've ever used. It constantly takes forever to load after doing the I am not a robot thing. It reads "please wait..." forever. Then it finally asks to do the I am not a robot thing again. This repeats and repeats.
iOS
May 27, 2021
Horrible app
First this app doesn't save my login information. I have to re-log in every time I try to pay my bill. It also never saved my account number. What's the point of this app if I can do the same exact thing on their website? If my work laptop worked on the GA Power website I would never use this app!
Android
May 18, 2021
It needs to be updated again. Bc it keeps kicking me out.
Android
May 15, 2021
Terrible company. My AC was cooking two levels so it ran 24/7. Removed the ductwork non the lower level, but my bill never changed. $321 per month for $1,800 SQ feet. Robbed me for 2 years.
iOS
May 5, 2021
Awful
The worst app in existence. It is just a web browser made into an app. You can literally just pull up safari and login to your account and it'll be faster. It's slow, glitchy, and hardly works. This should be removed because it's not even an app. Total garbage. Typical Southern Company with their low effort and high margins
Android
Apr 28, 2021
Terrible app. Will not let me pay bill and I have to pay through bill matrix over the phone
iOS
Apr 27, 2021
Update ur system and employees
system is by far the slowest and dumbest I've dealt with from the time u get thru ga power customer service and then they transfer you to a secondary payment company and u go thru their worst automated system it's passed 3pm and when u get through and make the payment before 3 they still don't guarantee that they will turn on ur power. Some of the worst service ever.
Android
Apr 14, 2021
CAN not download my bill
Georgia Power - Product Description
The Georgia Power Mobile App has the same friendly features you love on our mobile site. It’s easy for you to manage your accounts anywhere, anytime. With a quick touch, you can check your account balance, pay your bill, make billing arrangements, view your monthly energy usage or find an office near you. So whether you're at home or on the go, you can easily access and manage your Georgia Power account at a time and place that's convenient for you.
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