71
fair

GetMyBoat | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
67%
Android
8 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
4 Reports
User Feedback
33%
iOS
4 Reports
67%
Android
8 Reports
GetMyBoat - Latest Quality Issues
Android
Jun 12, 2021
I paid for a boat rental then you guys suspended my account. Now I can't see the the reservation and my accounts been charged already. Edit: Resolved in 9 hours. They do this while they are pending your ID verification, gave me a panick attack tho
Android
Jun 5, 2021
I listed a pontoon on this site and after sometime I decided to quit renting it out. I have sent get my boat numerous emails to unlist my pontoon but they won't do it. If you are thinking of listing with them I would save yourself the trouble. Never got many leads through them.
iOS
Jun 5, 2021
No full refunds
I had to cancel a $300 rental and they would not refund the $23 service fee. When the service fee is that pricey there should at least be a partial refund. I'm now out $20 and I don't even get to utilize the goods this app offers. I'm very disappointed.
Android
May 24, 2021
I booked a pontoon boat with a jet ski for one day. The owner was having issues with the pontoon, understandable. Owner gave us 2 jet skis for the price of one with extra time. Upon contacting getmyboat for my refund, their constant excuse was that they couldn't get in contact with the owner. I was able to pick up the phone, text or call and he would get back to me. Took 2 weeks for them to get in contact with him after he told me he had done so. Save yourself the trouble and rent from marinas.
Android
May 1, 2021
First time everything was OK. But with booking of my husband he was blocked in a few minutes after payment by app and money didn't come back. App said, that they will send us a letter, but nothing is happened. We wrote to support and still no answer. It is not good practice to leave people in foreign country without banch of money :( be careful
iOS
Mar 26, 2021
Terrible UI !!!
You guys are pathetic to say the least !! Worst UI I've seen in a while Can't see the boat pics while messaging 🤦🏻♂️ If user selected a date why keep asking for same freaking details for every inquiry??? 😡😡😡
iOS
Mar 14, 2021
Great application can’t wait to get more bookings but be aware that both renter and Hosts pay a fee.
This is a great application when I called customer service before listing my vote I was not advised after specifically asking that there is a fee charged to the hosts
Android
Mar 12, 2021
Constantly had inquiries declined because "no captains available," even after giving more than the 2 possible alternative dates and times and inquiring well in advance. I certainly believe it had nothing to do with accommodation and everything to do with racism.
iOS
Jan 8, 2021
Fraud
Absolutely outrageous, horrible experience. After hours of researching for a yacht during my vacation I finally booked a yacht with a captain and a crew. After I paid, they blocked me from the app and called me with the request to send them the copy of my ID and the photo of my face via some third party app with unclear privacy policies. I told them that I am just renting the boat with the captain and the crew and already paid in full, so there is no need for such strict identity policies. Moreover, if it's mandatory, why didn't they request my ID at the first place before I paid in full?? Why didn't you inform me at the beginning of the process? They just hang up on me. And yet you still have no access to the app to even cancel the trip or delete your profile. It took me another hour to get a hold of them to cancel the trip and delete the profile. I am surprised bt number of good reviews. It's a a shady company with unethical practices. Use it if you don't care about identity theft or privacy practices. Truly disgusting!
GetMyBoat - Product Description
Incredible on-the-water travel experiences start with GetMyBoat. Find boat rentals, charters, tours, lessons and adventures in any worldwide waterway. Discover the beauty of the marine environment in your next vacation destination, book yachts for events, paddle your local rivers, or organize a sailing getaway. Browse faraway destinations or places nearby and get out on the water, or start earning money as a captain, guide or host.

BOOK WATER EXPERIENCES

GetMyBoat makes water experiences accessible to everyone. Whether you want to snorkel with sea turtles in Sardinia, kayak in California, catamaran in Croatia or bachelorette party in Barcelona, we make it simple to find and organize your next adventure on the water.

POPULAR DESTINATIONS

USA & Canada - Wakeboard the Great Lakes or cruise the coastline, from Seattle to Miami, San Diego to NYC and everything in between.

France & Italy - Rent a RIB on the French Riviera or tour the Amalfi coast in a Motor Yacht.
Greece & Croatia - Sail the Sea of Crete or kayak on River Korana.
Caribbean & Mexico - Go sports fishing in St. Vincent or host a dock party in Cancun.

FOR TRAVELLERS

Getting on the water is easy:

• 130,000 water experiences in 184 countries.
• Search any destination worldwide or browse nearby.
• Message the owner directly to plan and price your experience.
• Compare quotes and options.
• Book and pay securely online.

FOR CAPTAINS, GUIDES, AND HOSTS

Start making more money for your business or offset costs of your privately owned boat.

• Easily create a free listing. Describe the experience with photos, pricing, and features.
• Travellers will find and contact you directly with dates, group size, and other essential information.
• Customize the pricing and details for each booking on the fly.
• Use built-in messaging to chat and manage your bookings.
• Quick online payments with built in fraud protection straight to your bank account.

POPULAR ACTIVITIES

Every type of water experience for every occasion.

Pontoon Rentals, Yacht Rentals, Jet Ski Rentals, Houseboat Rentals, Catamaran Charter, Party Boat Rental, Powerboat Rentals, Boat Tours, Whale Watching, Sailing Charters, Gulet Charters, River Cruises, Paddleboard Rentals, Canoe Rentals, Kayak Rentals, Deck Boat Rental, Super Yacht Charter, Fishing Boat Rentals, Diving Tours, Kite Surfing Lessons.
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