Quality degradation at GoPass  
Users report higher volume of Quality Issues than usual
82
fair

GoPass | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Travel
Work at DART/The T/DCTA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at DART/The T/DCTA? Unlock additional insights
Android unitQ Score
Android User Feedback
97%
Android
32 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
1 Reports
User Feedback
3%
iOS
1 Reports
97%
Android
32 Reports
GoPass - Latest Quality Issues
Android
Jun 14, 2021
VERYYY PISSSS OFF, YOUR APP WANTS TO CRASH SOON AS IT TIME FOR ME GET ON THE DAMN BUS
Android
Jun 14, 2021
UPDATED THIS THING JUST NOW AND STILL WONT LET ME BUY TICKETS. FIX IT.
Android
Jun 11, 2021
I can"t get updates on my new phones nor have I been able to update my gopass disability card plus obtain a form 1000 and time is running out
Android
Jun 10, 2021
Its good when it decides to work. I cant look up specific routes anymore
Android
Jun 2, 2021
Why won't it let me use Google pay anymore?
Android
May 17, 2021
Really sucks that you cant reload your Tap card on the app, but its cool that I can buy tickets
Android
May 17, 2021
This app is terrible and doesn't work. Impossible to buy a train ticket. The first time I tried to use it it said I was locked out of my account. I'd rather walk to the airport than try to buy a train ticket on this app
iOS
May 16, 2021
Imprecise trip directions
The app gives me odd and imprecise results, forcing me to go to my computer to get correct trip planning guidance.
iOS
May 15, 2021
Is it too simple?
I can't quite put my trip down the same way as online to figure out my schedule. Not a fan.
GoPass - Product Description
A better way to pay and ride.

GoPass is the all-in-one travel tool that is like having a travel-sized tour guide at your side. GoPass is the easy way to buy transit passes for DART, Trinity Metro, Tulsa Transit and DCTA – right on your phone! GoPass is so easy to setup and use – you’ll never buy a paper ticket again!

Features include:
- Mobile ticketing which allows you to purchase passes and store them for up to 60 days.
- Real-time trip planning with step-by-step navigation.
- Digital GoPass Wallet allowing you to store multiple credit cards or utilize Apple Pay for convenient purchasing.
- Cash to mobile option allowing you to load cash to your GoPass Wallet at retail locations.
- Personalize the app by saving your favorite routes, stops and pass types.
- Profile and payment protection including PIN verification and touch ID.
- Ability to send feedback directly from the app.
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