52
poor

Go X - Ride the Future | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
87%
Android
88 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
13 Reports
User Feedback
13%
iOS
13 Reports
87%
Android
88 Reports
Go X - Ride the Future - Latest Quality Issues
Android
Jan 20, 2022
Terrible customer service. Charged me twice for trying to park the scooter at the designated parking spot or else they would charge me more. Tried contact them about it through their in app chat, but got no response from them after 2 hours of waiting.
Android
Jan 15, 2022
Doesn't work on moto one Ace 5g phone
Android
Jan 15, 2022
Almost every scooter I've touched seems to have some kind of problem. Also you can pick up scooters in no scooter zones and it lets you end the ride in this no zone and later charges you an extra $10. The only way to get out of this is to either pay the restart it fee or walk it with the locked front wheel out of the zone. Frustrating.
Android
Jan 11, 2022
Worst scooter app I've ever used. Expensive ride and poor quality scooters. I was also charged an additional parking fee even though I parked in the designated parking area. I have tried to contact someone to fight this extra charge but I did not receive a response. Not happy about this whole experience.
iOS
Jan 11, 2022
Disappointed
Hard to drive and confuse.
iOS
Jan 4, 2022
Horrible.
Took my money. Scooter didn't work. Customer service didn't work. Never using your trash product again.
iOS
Jan 3, 2022
Horrible and extremely unsafe
Do not do it at all . You are not supposed to ride it on sidewalk as it says . It rattles a lot when you drive on the road . My iPhone 13 fell down and a car ran over it . Extremely pricey . Uber car ride costs half the money . The car drivers on the road were yelling at us
Android
Jan 3, 2022
Most 5 star reviews are fake. Rented out 6 scooters. 2 stopped after 20 seconds. Third died after 2 miles. The rest had issues with braking and throttle. I personally got charged twice once for $9.99 and another random for $19.41. This place is a SCAM. Beware and use Bird.
iOS
Jan 3, 2022
Not for foreign phone numbers
Comes up with an error ‘not a valid phone number' after a long hike I guess Uber for me then
Go X - Ride the Future - Product Description
Ride the Future. 

Go X provides the most advanced electrical vehicles for anyone to rent. Experience your city like you have never before by riding our 2-wheel and 3-wheel scooters. Go X Scooters are designed to be safe, reliable and convenient. They are capable of going up to 25 mph and last 30 miles on a single charge. They are weatherproof, durable and most importantly safe. 

Choose from 3 different payment options: 
• $1 to unlock and $.25 per min
• $6.99 for 42 min and 
• $29.99 for daily pass

Use one app to rent multiple scooters for your friends and family. And for the adventurous ones try the “X mode” for the extra boost on your ride. For those interested in using our vehicles for commuting needs, please feel free to subscribe to weekly and monthly subscriptions for unlimited rides. 

The way to start using the app is simple: 
1. Download the app 
2. Scan the QR code of the vehicle or enter its number 
3. Start the ride 
4. Bring the vehicle to one of 100s+ parking locations 

Please enjoy Go X and RIDE THE FUTURE!
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