Quality degradation at HappyFresh - Grocery Delivery  
Users report higher volume of Quality Issues than usual
71
fair

HappyFresh - Grocery Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
123 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
51 Reports
User Feedback
29%
iOS
51 Reports
71%
Android
123 Reports
HappyFresh - Grocery Delivery - Latest Quality Issues
Android
Oct 25, 2021
Too many pop-ups while browsing the catalog! A new pop-up appear every single time I do a product search! It also appears every single time I check my shopping cart! Why can't you just show it once and done with it!
Android
Oct 25, 2021
I canceled dowld because I was confused about what to buy. The area is unreachable. My position is still Jabodetabek. want to choose" groceries bgmn. Because it didn't show up. Huhhh 😭😭
Android
Oct 25, 2021
System doesn't allow to pin point address,
iOS
Oct 24, 2021
Timeout
When try to search, error Timeout appear
Android
Oct 24, 2021
If we can key in how much quantity we need, would be great, example the garlic, I actually just need few, but they give me 15 whole garlic, I'm not a restaurant, what do I need those for 😂😂 and please add Touch n go payment if possible
Android
Oct 24, 2021
The ugliest app of all time. play block2n. Make a shopping application, tpi klo diblanjain blocked. It's an error'.. 🤣🤣🤣 sucks. yuk uninstall aja ,gk usah install
Android
Oct 23, 2021
Gk application to... star 1 jg gk pantes,,Masa is a little blocked. Klo gk wants to be diblanjain delete the application. ngasih hrg promo,,diblanjain blocked,, gk tau dmn wrong.. klo gk can be diblanjain byk batesin dong,trs reject orderan,jgn origin blocked. 👎👎👎
Android
Oct 23, 2021
Apps keep to shut up and hang few times when i am shopping online.
Android
Oct 22, 2021
The application is useful, the shopping officer is also friendly. Drawback. This is the most important thing, THERE ARE NO COMPLAINT FACILITIES. Officers buy goods not as good as the type and number, want to komplen ga can. By email there is also no response. Shop/Supermarket a little. Stock is not updated with supermarkets, so many items are empty. Klu empty goods return is a bit long / difficult. Klu we don't control fear even not returning the money. Tlng klu there is empty stock directly behind the money
HappyFresh - Grocery Delivery - Product Description
Are you a working mum with a busy lifestyle? Clueless at picking groceries from the supermarket? Looking for deals on fresh groceries, food & healthy items delivered to your home? Download HappyFresh now!

HappyFresh is SEA's leading online grocery service. We partner with over 700 top supermarkets, hypermarts & grocers across Malaysia, Indonesia & Thailand.

Our trained personal shoppers pick groceries while our riders deliver to homes across major cities.

SHOP SMART WITH HAPPYFRESH - HOME DELIVERY SOLUTION

• Easy online grocery shopping
• Daily promos, deals & vouchers
• Exclusive promo on your first order* 
• Same day delivery
• Chat for updates on freshly handpicked groceries
• Contactless delivery available

SUPERMARKETS, HYPERMARKETS & MORE
Need grocery items? Fruits or food? Buy from top supermarkets, hypermarts & fresh marts:

• Indonesia: Lotte Mart, Ranch Market, Farmers Market, Transmart, Carrefour, Tip Top, Grand Lucky, Super Indo, Fresh Box, AEON, Union, Hero, Giant, & Total Buah Segar.

• Malaysia: Tesco, Village Grocer, AEON, Watsons, AEON MaxValu Prime, Cold Storage, de Market, Giant Hypermarket, Isetan, Mercato, Selections, Urbanfresh Marketplace, & TMC Bangsar.

• Thailand: Tesco Lotus, Big C, Gourmet Market, & Home Fresh Mart.

Looking for household & cleaning items such as a tissue box or detergent? Dairy items or fresh produce like sayur in a box for your pantry & preserve a happy & healthy lifestyle - all a click away! 

Shop from Watsons in Malaysia, Tesco Lotus online in Thailand, & Tous Les Jours in Indonesia. Also, check out specialty stores from Burgreens, juices from Rejuve, cakes & more.

HOW TO ORDER - ONLINE GROCERY SHOPPING WITH SAME DAY DELIVERY
Shopping for groceries is super simple! Now, you can live a happy & healthy lifestyle with groceries delivered straight to your family home or villa.

1. Download HappyFresh
2. Insert address & favourite supermarket
3. Add fresh food, sayur in a box & more to your cart 
4. Schedule your delivery slot
5. Pay via safe & secure methods
 
PAYMENT OPTIONS FOR YOUR GROCERY
Enjoy many top online payment options when you shop at HappyFresh. Pay through safe options whether few or sayur in bulk - box after box from fresh markets. Cash, debit/credit card, & also e-wallets are accepted:

• ID: OVO & Dana
• MY: Boost 
• TH: Truemoney 

DAILY PROMOS, VOUCHERS & FREE SHIPPING
Save with exclusive app only vouchers & discounts updated daily. Check our app to see free delivery deals. 

NEW CUSTOMER BENEFITS
For new users, enjoy exclusive app only promos. This ranges from free delivery to 30% off with more exclusive product prices. Install today to redeem your promo.

QUALITY GUARANTEED
Our personal shoppers undergo training at fresh markets & hypermarts. They are trained at picking items before our Riders do the delivery to your home or villa.

We are always improving our services, focusing on picking quality groceries from supermarkets with same day delivery.

If you are in major cities in Malaysia, Indonesia & Thailand, whether a villa or apartment, install HappyFresh & enjoy a convenient lifestyle! Here are some major cities:


Indonesia: Jakarta, Bandung, Bali, Semarang, Makassar, Malang, & Surabaya
Malaysia: Kuala Lumpur, Petaling Jaya, Johor Bahru, Penang, Ipoh, & Melaka
Thailand: Greater Bangkok

Why shop from our online supermarket? Buy from many categories including: Fish, Poultry, Food, Egg, Rice, Healthy Snacks, Diapers, Kitchen & more.

Talk to us on our Happy Help Center & drop a review if you love our app. 

Download HappyFresh now! 

*T&C apply
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