80
fair

HappyFresh - Grocery Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
115 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
42 Reports
User Feedback
27%
iOS
42 Reports
73%
Android
115 Reports
HappyFresh - Grocery Delivery - Latest Quality Issues
iOS
Aug 14, 2022
of lack of stock.
Happy Fresh is good to send for free, but often purchased items lack stock and do not fill. I watched it often until the end of the week, but I didn't want to go out and buy it, so I had to go buy other apps that got cheaper shipping fees/ Bought the minimum amount, got free shipping, and had the items I wanted***.
Android
Aug 13, 2022
When I bought it, there was an empty item, yes, and the money, I didn't return it, how about the apk
Android
Aug 13, 2022
Some goods not available...please dont show the unavailable goods..tq
Android
Aug 13, 2022
driver selalu menyelesaikan pesanan duluan, padahal barang belum datang dan jarak masih jauh. tidak ada opsi untuk kontak langsung driver nya. diimprove lagi operasional nya!
Android
Aug 13, 2022
App doesn't respond. Clicked on specific order and I'm faced with a blank page.
Android
Aug 13, 2022
Because if empty products can't be replaced, shopping at happyfresh doesn't make a profit, it's even stumped in the pocket. I thought I was shopping here..
iOS
Aug 12, 2022
You don’t allow notifications?
I can't seem to allow Happy Fresh notifications. Like what's the point? How can I know the status of my grocery selection and delivery
Android
Aug 12, 2022
Can't get in because of the privacy police huuu sucks
iOS
Aug 8, 2022
Disappointed Cancel Unilateral
I deliberately wrote this negative review as a form of disappointment. It turns out that Sayurbox can cancel my order unilaterally without any confirmation at all. Incredibly disappointing. The content of the email also has no clarification at all. Customers are only considered numbers not human beings.
HappyFresh - Grocery Delivery - Product Description
Are you a working mum with a busy lifestyle? Clueless at picking groceries from the supermarket? Looking for deals on fresh groceries, food & healthy items delivered to your home? Download HappyFresh now!

HappyFresh is SEA's leading online grocery service. We partner with over 700 top supermarkets, hypermarts & grocers across Malaysia, Indonesia & Thailand.

Our trained personal shoppers pick groceries while our riders deliver to homes across major cities.

SHOP SMART WITH HAPPYFRESH - HOME DELIVERY SOLUTION

• Easy online grocery shopping
• Daily promos, deals & vouchers
• Exclusive promo on your first order* 
• Same day delivery
• Chat for updates on freshly handpicked groceries
• Contactless delivery available

SUPERMARKETS, HYPERMARKETS & MORE
Need grocery items? Fruits or food? Buy from top supermarkets, hypermarts & fresh marts:

• Indonesia: Lotte Mart, Ranch Market, Farmers Market, Transmart, Carrefour, Tip Top, Grand Lucky, Super Indo, Fresh Box, AEON, Union, Hero, Giant, & Total Buah Segar.

• Malaysia: Tesco, Village Grocer, AEON, Watsons, AEON MaxValu Prime, Cold Storage, de Market, Giant Hypermarket, Isetan, Mercato, Selections, Urbanfresh Marketplace, & TMC Bangsar.

• Thailand: Tesco Lotus, Big C, Gourmet Market, & Home Fresh Mart.

Looking for household & cleaning items such as a tissue box or detergent? Dairy items or fresh produce like sayur in a box for your pantry & preserve a happy & healthy lifestyle - all a click away! 

Shop from Watsons in Malaysia, Tesco Lotus online in Thailand, & Tous Les Jours in Indonesia. Also, check out specialty stores from Burgreens, juices from Rejuve, cakes & more.

HOW TO ORDER - ONLINE GROCERY SHOPPING WITH SAME DAY DELIVERY
Shopping for groceries is super simple! Now, you can live a happy & healthy lifestyle with groceries delivered straight to your family home or villa.

1. Download HappyFresh
2. Insert address & favourite supermarket
3. Add fresh food, sayur in a box & more to your cart 
4. Schedule your delivery slot
5. Pay via safe & secure methods
 
PAYMENT OPTIONS FOR YOUR GROCERY
Enjoy many top online payment options when you shop at HappyFresh. Pay through safe options whether few or sayur in bulk - box after box from fresh markets. Cash, debit/credit card, & also e-wallets are accepted:

• ID: OVO & Dana
• MY: Boost 
• TH: Truemoney 

DAILY PROMOS, VOUCHERS & FREE SHIPPING
Save with exclusive app only vouchers & discounts updated daily. Check our app to see free delivery deals. 

NEW CUSTOMER BENEFITS
For new users, enjoy exclusive app only promos. This ranges from free delivery to 30% off with more exclusive product prices. Install today to redeem your promo.

QUALITY GUARANTEED
Our personal shoppers undergo training at fresh markets & hypermarts. They are trained at picking items before our Riders do the delivery to your home or villa.

We are always improving our services, focusing on picking quality groceries from supermarkets with same day delivery.

If you are in major cities in Malaysia, Indonesia & Thailand, whether a villa or apartment, install HappyFresh & enjoy a convenient lifestyle! Here are some major cities:


Indonesia: Jakarta, Bandung, Bali, Semarang, Makassar, Malang, & Surabaya
Malaysia: Kuala Lumpur, Petaling Jaya, Johor Bahru, Penang, Ipoh, & Melaka
Thailand: Greater Bangkok

Why shop from our online supermarket? Buy from many categories including: Fish, Poultry, Food, Egg, Rice, Healthy Snacks, Diapers, Kitchen & more.

Talk to us on our Happy Help Center & drop a review if you love our app. 

Download HappyFresh now! 

*T&C apply
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