Quality degradation at Healthy Together - COVID-19  
Users report higher volume of Quality Issues than usual
81
fair

Healthy Together - COVID-19 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
158 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
24 Reports
User Feedback
13%
iOS
24 Reports
87%
Android
158 Reports
Healthy Together - COVID-19 - Latest Quality Issues
Android
Oct 23, 2021
i got the pin but it locked out although my info was correctly enterred. retarded app first tells u results r ready it sends u a pin amd then it locks u out once u enter the patients DOB.... after checking others reviews this happens to everybody very inefficient app.. i wish i could give them a 0 stars
Android
Oct 23, 2021
Won't let me have results
Android
Oct 23, 2021
Unable to access results. Do better!! People are dying
Android
Oct 22, 2021
I've tried to install this app a few times, it doesn't work. How am I supposed to access my results?????
Android
Oct 20, 2021
This is an app 2 show one's test results, right? Could the developer, please, explain 2 me, why the app IS SO intrusive. Why on God's earth do U think U should have permission 2 all these, supposedly, private things on any phone & has nothing 2 do with results? While I need the app, I would never agree 2 those unfair & unrealistic permission demands. I had it installed on my USER_PHONE_NUMBER nearly 8 months but, couldn't even imagine opening it. I finally, Uninstalled it. I'll keep my privacy & sanity.
Android
Oct 13, 2021
Unable to access my results. So many steps to confirm my identity and still unable to get results. My birth date may have been incorrectly inserted and now I am unable to get my results. Frustrating.
Android
Oct 9, 2021
Trying to get my results and you are not sending me a pin to login!!! I keep gettting out and then in and nothing.
Android
Oct 9, 2021
Won't install. How do I get my results?
Android
Oct 9, 2021
The test site we visited is easy to find and use. The staff is nice as well as helpful and efficient. The only problem I noticed: the RN was all alone on the date we went. There really should be at least 2 people at all times. She was waiting for assistance in the AM as she was told someone was on the way, but when I returned later in the day, she was still all alone, and no one showed up. That RN was and is AWESOME!!!
Healthy Together - COVID-19 - Product Description
Healthy Together helps citizens of Florida stop the spread of COVID-19 through:
- Real time in-app test result delivery
- Access to testing, vaccine information and appointments
- Symptom assessments that are shareable with your doctor
- Daily passport for clearing employees, students and faculty for work or school
- Augmented and guided contact tracing
- Notification center for public health announcements
 
User Data, Privacy & Security
- There is no mandate to participate in this effort, users choose to opt-in.
- Users are in full control of their personal data. They decide what they share and can reverse those decisions as well as delete their data at any time.
- All symptom data is automatically de-identified after 30-days.
- Data is encrypted in transit and at rest. The use of this data is limited to COVID-19 response efforts, public health & research purposes.
 
View our full Privacy Policy at www.healthytogether.io/legal/privacy
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