Quality degradation at Here Comes the Bus  
Users report higher volume of Quality Issues than usual
15
poor

Here Comes the Bus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
100 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
52 Reports
User Feedback
34%
iOS
52 Reports
66%
Android
100 Reports
Here Comes the Bus - Latest Quality Issues
iOS
Oct 22, 2021
Waste or time
This app doesn't work it only tell you when your child is getting off the bus it never shows me where the bus is at
iOS
Oct 22, 2021
Used to work
It used to work excellent but now the bus location does not get updated correctly anymore
Android
Oct 22, 2021
Sometimes The alerts come 10-15mins later, after the bus has come and gone. I cannot always see the bus on the map, to check if the bus was missed or still on the way. Sometimes its very accurate.
iOS
Oct 21, 2021
Awful
PM bus route does not show up. Not even when there is a bus substitution
Android
Oct 21, 2021
Bad design, bus details are constantly wrong- called my school district and they tell me the app is not great- so why do we have it? Pointless and useless....
Android
Oct 21, 2021
This app worked great with the regular driver. Could track bus morning and evening. He left and now I can't get the app to work. As another reviewer stated, have logged out and restarted more times than I can count. Before we waited about 3 min for the bus. Now I wait 20 min or more because I cannot track the bus. This app is now trash.
Android
Oct 21, 2021
App frequently doesn't show the bus. It's also shown the wrong bus. Sometimes it randomly logs me out. The bus just sits in one spot on the map and won't update. I've had to uninstall and reinstall several times.
Android
Oct 21, 2021
App is stuck on a updating Google service for days now?!?! Uninstall reinstall and still the same. Help!
iOS
Oct 20, 2021
This app is garbage. I’m very disappointed with it.
The maps, history, the notifications….. None of them work properly! It's a waste of time. I had hope that there was something actually going to work and that rug was snatched from under my feet. This app added to the stress and frustration I already have for the school and the horrible communication they have with parents. This is junk. I see good reviews 1 year, 2 years ago but in 2021 if I had more then two hands I would give this crap All the thumbs down I could possibly give…. I'm so mad at this thing. It's a trick. I don't believe in this app At All👎👎 I figured maybe it's just me but I actually know it's not.
Here Comes the Bus - Product Description
**NOTICE: In order to use the app, your school district must have a contract with Synovia Solutions and make Here Comes the Bus® and/or Student Ridership available to parents. Please contact your school district or visit www.herecomesthebus.com for more information.** 

Here Comes the Bus is an easy-to-use app that gives you the real-time location of your child’s bus, and alerts you when the bus is near. With Here Comes the Bus, your children will get to the bus stop not a minute too early – or a minute too late. And with Student Ridership, you’ll not only know your child got on the right bus at the right time, but that they got off the bus at the right stop.

All of this equals safety for your children, and peace of mind for you.


KEY FEATURES:

Find your bus quickly and easily
See the exact location of your child’s school bus using your own customizable map.

Receive alerts via push notification
-Be notified when the bus is within 2 miles of your stop, has a schedule change, and more
-Receive notifications when your child gets on/off the bus, including the bus number, location and time

Access arrival & departure info
Confirm your child’s bus has arrived at the bus stop and at school, both before and after school.

Track all of your children
Have children that ride different buses? See each child's bus information within one account.

App and notifications in three languages
The app and notifications are available in English, Spanish and French.

Know your privacy is protected
Parents must obtain a private ID number, which grants access to their child’s bus only.
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