64
poor

Here Comes the Bus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Education
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
88%
Android
21 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
3 Reports
User Feedback
13%
iOS
3 Reports
88%
Android
21 Reports
Here Comes the Bus - Latest Quality Issues
Android
Jun 9, 2021
The app doesn't work. Now that school is out it is notifying me that the bus is within the radius. Tried to contact someone the entire year and nobody responds. Terrible app. Good idea but terrible app.
Android
Jun 4, 2021
I'm dropping one star down since app is less reliable than on past. It pull up the map it gives notification when bus arrives at bus stop but it not show where is the bus, school and bus stop. Have to reinstall app everytime icons disappear., and then it works for about 4-5 days.
Android
Jun 2, 2021
It wont let me create a account and it keeps on deleting the account I make
Android
Jun 2, 2021
The app always has some problem or another. From not showing the bus location about half the time to lately where it just doesn't work at all. It shows the map but doesn't show any markers on it at all. Not the school, not the bus stop and definitely not the location of the bus. Even when it does "work" the estimated arrival times at each are laughably inaccurate. This app needs a serious overhaul by some actually competent developers.
Android
May 29, 2021
Doesn't work. Can't even find my child. I followed instructions that school have me, I used correct codes but it still can't find my child. It should just have an option to track bus number without adding a child.
Android
May 28, 2021
The time is always wrong! It says it's picking them up when they have their 1st bell ring. I'll ask them what time they got on and it isn't when "here comes the bus" says.
Android
May 26, 2021
It's never right, I get the notification up to 30 minutes late. Most of the time, is after the bus has left.
Android
May 26, 2021
Half the time it won't show the bus or the stops on the map
iOS
May 26, 2021
Poor experience
This app has worked ok in past years, but 2020/2021 I get the notification that the bus is in my radius to drop off before my kid even gets out of school. It is worthless. I have uninstalled and reinstalled the app and that didn't help. I hope you get it fixed before the fall.
Here Comes the Bus - Product Description
**NOTICE: In order to use the app, your school district must have a contract with Synovia Solutions and make Here Comes the Bus® and/or Student Ridership available to parents. Please contact your school district or visit www.herecomesthebus.com for more information.** 

Here Comes the Bus is an easy-to-use app that gives you the real-time location of your child’s bus, and alerts you when the bus is near. With Here Comes the Bus, your children will get to the bus stop not a minute too early – or a minute too late. And with Student Ridership, you’ll not only know your child got on the right bus at the right time, but that they got off the bus at the right stop.

All of this equals safety for your children, and peace of mind for you.


KEY FEATURES:

Find your bus quickly and easily
See the exact location of your child’s school bus using your own customizable map.

Receive alerts via push notification
-Be notified when the bus is within 2 miles of your stop, has a schedule change, and more
-Receive notifications when your child gets on/off the bus, including the bus number, location and time

Access arrival & departure info
Confirm your child’s bus has arrived at the bus stop and at school, both before and after school.

Track all of your children
Have children that ride different buses? See each child's bus information within one account.

App and notifications in three languages
The app and notifications are available in English, Spanish and French.

Know your privacy is protected
Parents must obtain a private ID number, which grants access to their child’s bus only.
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