Quality degradation at Here Comes the Bus  
Users report higher volume of Quality Issues than usual
36
poor

Here Comes the Bus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Education
Work at Synovia Solutions LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Synovia Solutions LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
43 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
19 Reports
User Feedback
31%
iOS
19 Reports
69%
Android
43 Reports
Here Comes the Bus - Latest Quality Issues
Android
Aug 12, 2022
I just installed the application 2 days ago but I do not get the route of my son's bus. Sera q does not work the app or q simply nonrastrean the bus of my son. Pense q would be a relief to have this app since q are delayed a lot and I worry. But honestly I get the blank map without any tracking. I think q should improve it and see in q they are failing.
iOS
Aug 12, 2022
It’s bad for students
I am new to bus stuff but I can't even login like I almost loss my bus fix it I don't think this works my mom has app but can not find my Bus so DONT USE THIS APP
Android
Aug 12, 2022
It's a genius tool ! There are still glitches where it isn't showing current movement but it's still great.
iOS
Aug 11, 2022
Not reliable
I downloaded this app in hopes that it would give me updates with location of the bus throughout its route and notifications of when it enters the radius of the bus stop…it does neither. The bus MAY appear on the map but will not move even after the map updates. I have received one notification since downloading this app. Not sure how this app received almost 5 stars. 🤷
iOS
Aug 11, 2022
Error messages galore
Trying to set up on my daughters phone and wont work. Despite working fine on mine. Says internet is not reachable. No internet connection. Students barcode not found. Worthless.
Android
Aug 11, 2022
This app is garbage. It doesn't work. I tried everything and I'm getting nowhere. Please fix!
Android
Aug 11, 2022
My district wasn't "active" on the first day and pressing back to exit the app doesn't work. I either have to open the task manager and kill the app or use the home button, which leaves the app running in the background. And this isn't app related but the links are all messed up on their website. Links go to the wrong pages and some pages say to click links that don't exist. Very not impressed.
Android
Aug 11, 2022
Yesterday the map worked... today I only see that the yellow circle (bus) moves but does not mark q picked up the children or that he arrived at school ..... What happened???
Android
Aug 11, 2022
Trash app! Waist of time and isn't accurate & doesn't display bus stops or bus routes. Junk😤
Here Comes the Bus - Product Description
**NOTICE: In order to use the app, your school district must have a contract with Synovia Solutions and make Here Comes the Bus® and/or Student Ridership available to parents. Please contact your school district or visit www.herecomesthebus.com for more information.** 

Here Comes the Bus is an easy-to-use app that gives you the real-time location of your child’s bus, and alerts you when the bus is near. With Here Comes the Bus, your children will get to the bus stop not a minute too early – or a minute too late. And with Student Ridership, you’ll not only know your child got on the right bus at the right time, but that they got off the bus at the right stop.

All of this equals safety for your children, and peace of mind for you.


KEY FEATURES:

Find your bus quickly and easily
See the exact location of your child’s school bus using your own customizable map.

Receive alerts via push notification
-Be notified when the bus is within 2 miles of your stop, has a schedule change, and more
-Receive notifications when your child gets on/off the bus, including the bus number, location and time

Access arrival & departure info
Confirm your child’s bus has arrived at the bus stop and at school, both before and after school.

Track all of your children
Have children that ride different buses? See each child's bus information within one account.

App and notifications in three languages
The app and notifications are available in English, Spanish and French.

Know your privacy is protected
Parents must obtain a private ID number, which grants access to their child’s bus only.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners