67
poor

Hersheypark | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
24 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
3 Reports
User Feedback
11%
iOS
3 Reports
89%
Android
24 Reports
Hersheypark - Latest Quality Issues
Android
Jun 18, 2021
very useful but map sucks
Android
Jun 16, 2021
The app doesnt work half the time the old version worked so much better and the fact that you have to put a filter for wait times is very annoying
Android
Jun 16, 2021
Unhelpful. Map is slow; there's no Search on the map. Wait times are completely wrong - says "10 minutes" but it's 1 hr. Most of the app is just add for upsells, and map that isn't very usable.
Android
Jun 16, 2021
Beautiful clean atmosphere But customer service need help ..Getting employees back to work and crazy line smh Wish I had try the brisket and smoke chicken..smh not a good a experience I bought my 8 food meals online.I was told I could use it.Cut story short I had to pay full price😡🙂..But after I get my food nothing was right Trashed!
Android
Jun 16, 2021
Wait times haven't been accurate all day
Android
Jun 15, 2021
it's a great app i took a star off because it didn't show boardwalk entrance
iOS
Jun 2, 2021
King Pass Holders
This app does not work. Every time I initially used it on our first trip to the park, I had to log on EVERY time I switched from Rides, to Map, etc. Now, it will not let me log on or change my password. I have no way of accessing our King Pass information through this app and I am so dissatisfied. Customer service at the park was no help either.
iOS
Jun 2, 2021
HORRIBLE
TODAY WAS HORRIBLE WE WERE ONLY ABLE TO GO ON THREE RIDES
Android
May 31, 2021
The inability to filter open/closed rides and restruants and wait times for rides makes this app useless. Also directions to attractions or rides would be nice.
Hersheypark - Product Description
Maximize your Hersheypark® experience with The Official Hersheypark Mobile App! Find information on rides, attractions, entertainment, food, shopping, and more for Hersheypark, ZooAmerica® North American Wildlife Park, and Hershey's Chocolate World Attraction. Plus, navigate through the Park with our customizable map and create an HPGO account to view personalized ride stats and ride photos.

Map Features
- Show and hide attractions of interest to customize your own map of Hersheypark and ZooAmerica
- Use the ‘Get Directions’ function for turn-by-turn navigation to any location*
- Create ride wait time alerts for your favorite rides
- Easily locate important services such as Ticketing Services, First Aid, Accessibility, Lost Children, Lost & Found, Barking Lot Day Kennel, and more
- Locate restrooms, ATMs, lockers, smoking gazebos, and stroller/wheelchair rentals

HPGO Features
- Create and manage your HPGO account to collect ride stats, view ride photos, and connect your Fast Track purchases
- Personalize your experience through your HPGO profile
- Create reminder alerts for your favorite shows
- Create a to-do list

Attraction Details
- Learn detailed information about all rides, shows, games, shops, services
- View current ride information including closed rides and ride wait times
- Search function to help find information about attractions
- Filter/sort results by height, distance, name, and more
- View daily entertainment and Hershey Character appearance schedules
- Find information on food and drinks, including menus, ingredients and allergens
- View hours for area attractions, including Hershey's Chocolate World Attraction, Hershey Story Museum, and more

*Continued use of GPS running in the background may decrease battery life.
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