Quality degradation at Hibbett | City Gear – Sneakers  
Users report higher volume of Quality Issues than usual
41
poor

Hibbett | City Gear – Sneakers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
108 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
35 Reports
User Feedback
24%
iOS
35 Reports
76%
Android
108 Reports
Hibbett | City Gear – Sneakers - Latest Quality Issues
Android
May 11, 2021
How many times do I have press and hold to show I am not a bot. Every time I try to scroll. Smh, removed.
Android
May 11, 2021
Ridiculous rubbish. App is working fine for reserving raffles and even adding shoes to my cart a while ago. Now it wont even let me add a shoe into my cart, saying I have to do this bot test to long press to make sure Im human. I did it and it wont even get past the loading screen. G.AR.B.A.G.E. Stay away from the app
Android
May 11, 2021
Why does Hibbett even have an app anymore. All of your customers are complaining about the same things and you still have not fixed them. At this point I'm going to delete the app and use another service. I have not won the past 8 launches due to this app and now can't even buy anything because I'm a BOT now.. Worst App ever, wish I could give 0 stars since it won't even work. Guess I'll just stop buying from Hibbett since they can't seem to even fix this app.
iOS
May 10, 2021
Meh
App frequently freezes/stops working correctly. Won't text the correct code in order to sign up for shoe raffles. I like the chain but this app needs a lot of work.
Android
May 10, 2021
This app thinks I'm a bot and I can't cart anything
Android
May 9, 2021
I can't get online with Hibbert
Android
May 8, 2021
Always crashing. Have to verify I'm not a robot literally every second. Whoever made this app sucks.
iOS
May 8, 2021
Horrible
I was trying to purchase the new Jordan 11 but this app kept giving me the run around until they sold out😡
Android
May 7, 2021
This app sucks thinks Im a bot. Missed multiple drops because of this really upsetting please fix. Cant even purchase anything new.
Hibbett | City Gear – Sneakers - Product Description
Take Hibbett | City Gear Everywhere

The official app of casual fashion and sneaker retailers Hibbett Sports and City Gear, the Hibbett | City Gear app connects you with the sneakersphere's hottest sneaker releases from the biggest brands in the biz. Hibbett Sports and City Gear app experience helps keep you up-to-date on launch details, drop times, and most important, Hibbett's exclusive Launch Raffle program. 

Follow our in-app launch calendar for information on upcoming releases and how to enter our Launch Raffles for some of the most hype sneaker launches of the year. Launch Raffles can ONLY be entered through the Hibbett app and you can choose up to 3 participating stores near you to increase your chances of winning a chance at copping that pair of kicks you've been waiting for, giving you a leg up in the sneaker collecting game! If a launch shoe isn't being raffled, the app will also tell you which Hibbett Sports or City Gear location to visit on launch day.

Our app features go beyond the footwear, too. The Hibbett | City Gear app is an extension of Hibbett.com, making for a seamless shopping experience, whatever the device, where ever you go. Browse our full catalog of apparel, fan gear and accessories. Plus, sign up for Hibbett Rewards, earn Points for your in-app purchases, manage your launch alert notifications and receive promotional offer messaging all in one convenient place. 

Download the official app of Hibbett Sports and City Gear today! 

Features:
- Upcoming and Recently Released Launch Calendar
- Entry into Hibbett’s exclusive Launch Raffles 
- Manage your Hibbett Rewards account
- Earn Points and get Awards for in-app purchases
- Get the latest offers and limited-time deals
- Browse the entire catalog: apparel, team gear & more
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