57
poor

Homepoint for Homeowners | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
4 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
4 Reports
Homepoint for Homeowners - Latest Quality Issues
Android
May 30, 2021
this app almost does nothing at all... shows zero information other than your last payment
Android
May 23, 2021
Very slow , I can't install this app .
Android
Apr 19, 2021
What's the point of having paperless statements if you can't access them through the app? Very counterintuitive. 1 star until I can access my statements through the app.
iOS
Mar 10, 2021
App and features are designed for a 7yo
This app is so basic that I cannot even check statements and wanted me to go to the full site. I've used other mortgage companies app before and Homepoint is far the worst when it comes to functionality. And pls STOP asking me to go paperless every time I login to your app and website!
iOS
Feb 18, 2021
Very limited functionality
Basically worthless - no messages or features of any kind.
iOS
Feb 14, 2021
Minimally useful
App is down daily for “maintenance” and longer on weekends. Payments submitted still take days to process and information available is only the most basic.
iOS
Feb 5, 2021
No Payment Breakdown?!
Neither App nor full site will display a breakdown of my monthly payment (principle / interest / escrow)! This is an important basic feature for monthly accounting & tax purposes! Every other lender I've worked with offers this ridiculously simple function. With homepoint, i can't even call-up a monthly statement in the app. True junk.
Android
Jan 27, 2021
This app does not let me sign in
iOS
Jan 21, 2021
Simple and easy to use app
The only thing this app is currently missing is the ability to view or download statements within the app.
Homepoint for Homeowners - Product Description
We’re making managing your home easier. Get convenient access to:  
• Manage your payments, bank account information and autopay 
• View payment history and current interest rate 
• Explore products available to lower your monthly mortgage payment

Home Point Financial Corporation d/b/a Homepoint. NMLS No.7706 (For licensing information, go to: www.nmlsconsumeraccess.org). Home Point Financial Corporation does not conduct business under the name, “Homepoint” in IL, KY, LA, MD, NY, or WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation.  2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: 888-616-6866. Arizona License No. 0930854; Loans made or arranged pursuant to a California Financing Law license; Licensed by the Department of Financial Protection and Innovation; Massachusetts Mortgage Lender; Licensed by the New Jersey Department of Banking and Insurance; Licensed Mortgage Banker—N.Y.S. Department of Financial Services (For New York Residents, go to https://www.homepointfinancial.com/about-us/licenses for additional information); Rhode Island Licensed Lender. Some products may not be available in all states. Advertised information, rates and pricing are subject to change without prior notice and may not be available at commitment or lock-in. This is not a commitment to lend. Other restrictions may apply. © 2021 Home Point Financial Corporation d/b/a Homepoint. All rights reserved. “Homepoint” is the trademark of Home Point Financial Corporation. All other trademarks are the property of their respective owners. For Licensing and Disclaimers go to https://www.homepointfinancial.com/about-us/licenses.
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