Quality degradation at HotelTonight - Hotel Deals  
Users report higher volume of Quality Issues than usual

HotelTonight - Hotel Deals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Travel
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30-Day Trend
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Android unitQ Score
Android User Feedback
54 Reports
iOS unitQ Score
iOS User Feedback
36 Reports
User Feedback
36 Reports
54 Reports
HotelTonight - Hotel Deals - Latest Quality Issues
Jun 12, 2021
So far great booking experience! I would like to extend my booking, but unable to navigate so that is reason for 4 stars.
Jun 12, 2021
They will rip you off take your money and you won't be able to get a room no confirmation emails terrible company bad customer service I want any and everybody to please stay away from this app
Jun 11, 2021
I don't understand. Thought i booked a place in Savannah. When I got to Savanna, I typed the address of the hotel and it was 55 miles away.
Jun 9, 2021
This app is awful, it took my money and didn't give me a room. I had to wait 4 days to get my money back.
Jun 4, 2021
Application does not work
When you open the app is not open
Jun 2, 2021
It doesn't ship
It doesn't open, but I've got a reservation there.
Jun 2, 2021
Not working since the last update
I loved this app, but since the update it doesn't go any further after the bed loading. So nothing more usable! quenched! A pity!
May 30, 2021
Was very happy untill ... Lost my tier 6 !??
I was pretty satisfied with the app for the most part, I was tier like 5 or 6. Didn't use the app during Covid for obvious reasons and when I came back I'm now tier one again ?? Seriously ? I Contacted the team and didn't get a response so not gonna be using the app.
May 29, 2021
The app booked the wrong hotel 6 hours away, thats an expensive error. Nonrefundable even if it's the apps mistake. I needed a hotel tonight not one 3 states away.
HotelTonight - Hotel Deals - Product Description
HotelTonight brings you amazing hotel deals for tonight, tomorrow and beyond! Hotels give us discounts on their empty rooms and you reap all the benefits. No more endless scrolling to find the perfect hotel with the best rate. Three taps, one swipe, and you’re booked! Download now to start planning less and living more. 

From top rated luxury hotels to tried-and-true favorites to cool, one-of-a-kind boutiques, we work with great hotels across the globe (and only partner with hotels where we’d wanna stay, too.)

HotelTonight has everything you need in a booking app:
• Jet setter? Careful planner? All good. Book tonight, next week, or up to 100 days in advance 
• US, Europe, Latin America, Asia + beyond! We’ve got the hookup for discounted last minute hotel bookings wherever you want to be around the world
• Hotel descriptions boil down to the three reasons why we love it (and why you will too) 
• Simple categories (like Basic, Hip and Luxe) to make it easy to find the perfect hotel, inn, bed and breakfast, motel, resort or other lodging for you
• Searching is easy. Find hotels by city, attraction or map location or filter by your needs. Traveling with Fido? Toggle on “pet friendly.” 
• Need a second opinion? See ratings, reviews and photos from fellow bookers
• Geo Rates provide even more savings off our already-discounted rates, based on your current location (find these deals marked in green in the app)
• Our HT Perks program makes loyalty a breeze - the more you book, the better our deals get! Level up to claim more discounts and rewards
• Daily Drop rocks awesome surprise deals. Just swipe to unlock the extra special deal of the day
• 24/7 customer support (from real, live, nice people) for every booking
• Access to HT Pros, our in-app concierge (a real-live person at the ready to make your stay great, from grabbing you an extra toothbrush to making a dinner reservation at a hot restaurant or bar near your hotel)
• Supports paying with Apple Pay!

Some ways you can use us:
• Happy hour is never just an hour. You can book where the night takes you
• Skip the commute. With a same day deal, traffic can wait
• Let’s have a threeday! Long weekends just got better with killer hotel deals
• Business or pleasure - why not both? Lock down biz travel in 10 seconds then book another night just for fun
• Go big on your bucket list and score a luxury trip to Paris on the cheap
• Group travel made simple! Book multiple rooms in Napa for the ultimate friends weekend
• Summer road trips just got more fun. Find new hotels at every stop and save
• Surprise! Last minute vacations are the best gifts. Text the BFF “Vegas, tonight” and the rest is history

In the Press:

• “The app made its name with last-minute deals, but you can plan as far as 100 days out and even score baller rooms for way less” - Conde Naste Traveler
• “HotelTonight what did I do without you?” - Kelly Osbourne
• “You can get great, cut-rate deals on hotels… including luxury hotels.“ - Jeff Rossen, Today Show
• “My fav travel app.” - Samantha Brown, Travel Channel Host
• “I love saving on last minute bookings using the HotelTonight app.” - The Points Guy

Let’s connect:
• Instagram: @HotelTonight
• Twitter: @HotelTonight
• Facebook: facebook.com/HotelTonight
• Got feedback? We’re all ears. Hit us up at: feedback@hoteltonight.com

Hotels we love. Deals you’ll love. Tonight, tomorrow, and beyond - book awesome hotels at amazing rates. Travel doesn’t have to be out of reach. Whether it’s a last minute weekend getaway or a dream vacation, we’ve got you covered. Download HotelTonight today to start planning less and living more.
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