HotelTonight - Hotel Deals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
62 Reports
iOS unitQ Score
iOS User Feedback
57 Reports
User Feedback
57 Reports
62 Reports
HotelTonight - Hotel Deals - Latest Quality Issues
Oct 21, 2021
Had a bad room once. Didn't even use the room it was so disgusting, and they wouldn't refund the charge.
Oct 18, 2021
As soon as I had used the app for the first time, a mssg came in from them that a log in to my account had taken place from another device. For me that's a red flag. It happened in less than 5 mins. I can't trust this app. I immediately uninstalled it. Won't be using it again. They're not secure. I'm calling my bank now.
Oct 17, 2021
Worst customer service, be very very careful
I've used the app multiple times, and never had a problem until their most recent version. I booked a hotel for the following day, but the app reset the booking to the day of. I contacted them within two minutes of booking about the error, but they couldn't do anything about it, and now I have to eat $300 for a night no one can use. Last time I'll be using the app, and I highly recommend you pay attention to the number of 1 start reviews here as well before you do too.
Oct 14, 2021
Booked with Hotel Tonight at the Beacon Hotel and they didn't let me stay at the room. I emailed Hotel Tonight. They couldn't reimburse me as if I have money to waste. DO NOT BOOK WITH THEM ..ITS A RIP OFF
Oct 12, 2021
False Advertising
All the best deals in this app quickly appear as “room unavailable” if you try to book them - until you're left booking the more expensive rooms.
Oct 12, 2021
Only giving a star to tell you how TRASH the service is!!!!MEMBER SINCE 2018 Made reservations for wrong date(first time) , literally called seconds after realizing. After telling Young lady i just wanted to CHANGE THE DATE, she to took my information and said she would call back, which she did, just to tell me that she can only refund me the taxes. I Asked to speak to a supervisor ,who then proceeded to blame the hotel. After speaking to the hotel, they informed me that third party booking companies are responsible for changing the date if that's where it was originally scheduled!! I checked the rates and it wasn't any cheaper than booking directly from hotel it's self!! YOUR APP AND SERVICE IS USELESS!!!
Oct 10, 2021
Horrible horrible horrible
It is 11:27 pm and I am checking into My hotel and they do not have a room. I have been charged over $400 and they have no answers for me. Horrible service horrible product. I demand a refund ASAP.
Oct 10, 2021
No room available when I arrived to Hampton Inn in Miami
No room available!!
Oct 8, 2021
They took my money wasn’t no room reserved
I reserved a room hotel tonight charged me 91$ when I got to the hotel the hotel knew nothing of my reservation so I had to pay again 🤬I reached out to someone through the hotel tonight app that was months ago I still haven't heard from anyone do not do not sign up with them they scammers
HotelTonight - Hotel Deals - Product Description
HotelTonight brings you amazing hotel deals for tonight, tomorrow and beyond! Hotels give us discounts on their empty rooms and you reap all the benefits. No more endless scrolling to find the perfect hotel with the best rate. Three taps, one swipe, and you’re booked! Download now to start planning less and living more. 

From top rated luxury hotels to tried-and-true favorites to cool, one-of-a-kind boutiques, we work with great hotels across the globe (and only partner with hotels where we’d wanna stay, too.)

HotelTonight has everything you need in a booking app:
• Jet setter? Careful planner? All good. Book tonight, next week, or up to 100 days in advance 
• US, Europe, Latin America, Asia + beyond! We’ve got the hookup for discounted last minute hotel bookings wherever you want to be around the world
• Hotel descriptions boil down to the three reasons why we love it (and why you will too) 
• Simple categories (like Basic, Hip and Luxe) to make it easy to find the perfect hotel, inn, bed and breakfast, motel, resort or other lodging for you
• Searching is easy. Find hotels by city, attraction or map location or filter by your needs. Traveling with Fido? Toggle on “pet friendly.” 
• Need a second opinion? See ratings, reviews and photos from fellow bookers
• Geo Rates provide even more savings off our already-discounted rates, based on your current location (find these deals marked in green in the app)
• Our HT Perks program makes loyalty a breeze - the more you book, the better our deals get! Level up to claim more discounts and rewards
• Daily Drop rocks awesome surprise deals. Just swipe to unlock the extra special deal of the day
• 24/7 customer support (from real, live, nice people) for every booking
• Access to HT Pros, our in-app concierge (a real-live person at the ready to make your stay great, from grabbing you an extra toothbrush to making a dinner reservation at a hot restaurant or bar near your hotel)
• Supports paying with Apple Pay!

Some ways you can use us:
• Happy hour is never just an hour. You can book where the night takes you
• Skip the commute. With a same day deal, traffic can wait
• Let’s have a threeday! Long weekends just got better with killer hotel deals
• Business or pleasure - why not both? Lock down biz travel in 10 seconds then book another night just for fun
• Go big on your bucket list and score a luxury trip to Paris on the cheap
• Group travel made simple! Book multiple rooms in Napa for the ultimate friends weekend
• Summer road trips just got more fun. Find new hotels at every stop and save
• Surprise! Last minute vacations are the best gifts. Text the BFF “Vegas, tonight” and the rest is history

In the Press:

• “The app made its name with last-minute deals, but you can plan as far as 100 days out and even score baller rooms for way less” - Conde Naste Traveler
• “HotelTonight what did I do without you?” - Kelly Osbourne
• “You can get great, cut-rate deals on hotels… including luxury hotels.“ - Jeff Rossen, Today Show
• “My fav travel app.” - Samantha Brown, Travel Channel Host
• “I love saving on last minute bookings using the HotelTonight app.” - The Points Guy

Let’s connect:
• Instagram: @HotelTonight
• Twitter: @HotelTonight
• Facebook: facebook.com/HotelTonight
• Got feedback? We’re all ears. Hit us up at: feedback@hoteltonight.com

Hotels we love. Deals you’ll love. Tonight, tomorrow, and beyond - book awesome hotels at amazing rates. Travel doesn’t have to be out of reach. Whether it’s a last minute weekend getaway or a dream vacation, we’ve got you covered. Download HotelTonight today to start planning less and living more.
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