74
fair

HyreCar: Rideshare Car Rentals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
60%
Android
32 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
21 Reports
User Feedback
40%
iOS
21 Reports
60%
Android
32 Reports
HyreCar: Rideshare Car Rentals - Latest Quality Issues
Android
Jun 19, 2021
The company is awesome, the app is buggy. Sometimes you have to delete and redownload the app to get things to load.
Android
Jun 19, 2021
It took quite a bit of messaging to get a reply, but once I got the ball rolling it was a very smooth process.
Android
Jun 19, 2021
I booked my first car meaning the owner accepted and Hyrecar was get the insurance drawn up. Then several hours later the owner texts me and says "Sorry I have to cancel". That's it no response when I ask why and that the money had been taken from my account already. I reach out to a gentleman that had been helping me with the rental who explains I will get a refund. I book a car just a couple hours later. He then calls me back to tell me what to do when I meet the owner and call him if problems
Android
Jun 15, 2021
I've been on the phone for 4 hours trying to solve an issue with my background check. Whenever I try to put my address in, the app automatically changes it to a totally different address and won't allow you to correct it. The Customer Service Team is highly unprofessional and will only refer you to Checkr (The Background Check Service Hyrecar uses). All you will get is a bunch of automated messages followed by an abrupt end to your call. DO NOT WASTE YOUR TIME WITH THIS APP. 6/15/2021
Android
Jun 14, 2021
Gives you the ability to drive now not later
Android
Jun 13, 2021
I guess I give them a 1 star when I shouldn't even give a rating because I haven't even been able to use the app due to their apps internal tool that scans your ID then takes a selfie of you and try to verify they are a match t I proceed so if you've changed the way you look since the liscenece was issued you won't make it past this process either. Then when you call or email you wait and Wait as if they are without a support team. This has become very frustrating and is hindering my work.
Android
Jun 12, 2021
Cant get the rental on the current rental page so I can pay for it it keeps saying there's a problem
Android
Jun 11, 2021
Been waiting well over a week now for my background check to go through and get approved. Cannot wait any longer. Even called customer service twice and they tell me there's nothing I can do to speed this up and nothing they can do to help me. Guess I'll have to go somewhere else to find a car for work.BTW... your website and app say turnaround time for background checks is 48 hours. ITS BEEN 9 DAYS!!
iOS
Jun 3, 2021
It was a mistake downloading this app
I downloaded this app and set up an account but turns out it wasn't going to work for my plans. Ever since my phone has been getting blown up by calls and texts from their customer service. I have texted “stop” and it doesn't work. Super annoying.
HyreCar: Rideshare Car Rentals - Product Description
HyreCar is a peer-to-peer car sharing market for rideshare and delivery drivers where you can rent any car you want to drive for any rideshare or delivery service, including service like Uber, Lyft, Instacart, Postmates, DoorDash and more! 

HyreCar is available in all 50 states and you can choose the perfect vehicle for your rideshare or delivery gig from our vast marketplace of gig-ready cars. With our pay-as-you-go rentals, there are no long term contracts, so you can rent with flexibility. Whether you are new to rideshare, food delivery or package delivery HyreCar has the perfect car for you.

It’s free to download, sign up is easy and there are no monthly fees. We even offer peace of mind with specialty rideshare and delivery insurance protection on every trip. Our commitment-free rentals allow you to rent rideshare and delivery cars daily, weekly or monthly and allow you to return the vehicle whenever you would like. 

Want to drive?
• Choose from a unique selection of ridesharing and delivery ready rental cars for your perfect ride
• Book from local partners car and schedule a time to pick up your car
• Upload Insurance and car documents to your ridesharing or delivery service of choice
• Pick up your new vehicle and start driving for any rideshare or delivery company
• Extend your rental as long as you like from the app, web, or the new “Today View” Widget

Have a spare car?
• Share your car on HyreCar and start turning depreciation into income
• Rest easy knowing your asset is covered by our industry-leading rideshare protection plans
• To list your car for rent visit: HyreCar.com (edited)
Want to improve your unitQ Score by 20% within 30 days?
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