Quality degradation at IBC Bank  
Users report higher volume of Quality Issues than usual
60
poor

IBC Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-36 Points Past 7 Days
Category: Finance
Work at International Bancshares Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at International Bancshares Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
72%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
19 Reports
User Feedback
28%
iOS
19 Reports
72%
Android
49 Reports
IBC Bank - Latest Quality Issues
Android
Jun 14, 2021
I don't know if its me or everyone but my ibc bank app is not working because I'm trying to check my bank account and when I logged in there's a black screen and it take a lot of time.
Android
Jun 13, 2021
when i try to login i get a prompt that says "An incorrect value has been entered" when i haven't changed my password
Android
Jun 11, 2021
Takes super long to update account on transactions
Android
Jun 10, 2021
No ACH transfer options available between banks. "Send cash to friends" is just a broken website link. Pending checks are included in "available cash", despite not being deposited. Overall clunky and doesnt feel like a true app, but a modified website. Likely the case.
Android
Jun 8, 2021
It takes long time to transfer money or to may payments from other bank acc. To this one
Android
Jun 1, 2021
Easy to use and transfer funds. I was dissapointed that IBC removed the person to person transfer feature within IBC bank holders.
Android
May 27, 2021
Worst bank ever! Delayed deposits! Tellers aren't trusted and have to make calls just to release my money!!
Android
May 25, 2021
Many times, the available balance is way off. If I log in during the day, it will show a balance that is completely wrong and I will sign out then log back in- it will show another balance. It needs to have the bugs fixed & operate more consistently. Not very reliable😔
iOS
May 25, 2021
Needs improvement
I have been having trouble setting up person to person transfers .I had messaged customer support and they helped and said that it should work but every time I try to set it up on my phone I keep getting the same error message it takes me to an error 411 or something like that please log in again.I have tried logging out and logging in and it still does not let me I keep getting the same error over and over again it is frustrating.I end up having to use my other bank institution and I write a check to deposit to my friend instead.
IBC Bank - Product Description
Start banking wherever you are with IBC Mobile for Apple! Available to all IBC online banking customers, IBC Mobile allows you to check balances, pay bills, make transfers, make deposits and find locations. Need to find an IBC branch or ATM closest to you? With a new branch locator, IBC Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:
Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Payments
- Pay your bills anywhere you are and search for recent and scheduled payments.

Transfers
- Easily transfer cash between your IBC accounts.
- Easily transfer cash between your IBC account and your accounts outside of IBC.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners