Quality degradation at Infinity a Kemper Company  
Users report higher volume of Quality Issues than usual
43
poor

Infinity a Kemper Company | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
7 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
1 Reports
User Feedback
13%
iOS
1 Reports
88%
Android
7 Reports
Infinity a Kemper Company - Latest Quality Issues
Android
Jun 17, 2021
Does what it needs to and it's pretty reliable. My only design complaint is that during the payment screen, the zoom in and zoom out toggle is overlayed over the "pay now" button so I have to zoom it to be able to barely press it. I'm using a Pixel 5 so this may or may not be seen on other phones
Android
May 30, 2021
Logging in takes me to a blank white screen and stays like that. The old app was working just fine.
Android
May 27, 2021
Bad, i cant acces to my account, looking for new insurance company
iOS
May 26, 2021
Hard to registration!
Registration for this app so annoying. Too many questions and answers that makes you hard to remember what you put.
Android
May 24, 2021
Horrible and since I can not get in contact with them in any way shape or form I am going to cancel them and find a new company basically cancel them by not paying them. I'm tired of having my blood pressure go up trying to get ahold of them.
Android
May 18, 2021
The apps sucks I was able to pay my bill but updated it and now I have to call the company to pay my bill every month 🙃
iOS
May 18, 2021
Needs work
App doesn't keep me logged in when I close it and doesn't have faceid login or saves passwords.
Android
May 15, 2021
Ive been trying to login to register the new policy , keeps asking me to reguster an account and then says that the user is already registered. Old app at least was working
Android
May 11, 2021
So I was using the original infinity mobile app and at the top theres this ad saying to download this app amd that it works better and what not. So I did download, but I didn't even sign in yet and yet already having problems. If you guys are going to put an app out at least pay someone to make sure it work instead of having us waste our time of day. If I were able to give a halfstar then I would. P.S. - TAG ME WHEN YOU FIX THE APP. thank you and have a great day
Infinity a Kemper Company - Product Description
Access to your insurance information is always close by! Infinity’s app gives California policyholders quick access to:

- Insurance ID Cards
- View Quotes
- Access Claims
- Make Payments & View Payment History
- Register an Account
- Update a Profile
- Recover a Password
- Upload Documents
- Find Agent & Company Contact Information
- Online Chat

The ‘Kemper Auto’ app is the latest version for policyholders outside of California. 
The ‘Infinity Auto’ app should be deleted since it is no longer being supported.
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