50
poor

International SOS Assistance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
2 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
1 Reports
User Feedback
33%
iOS
1 Reports
67%
Android
2 Reports
International SOS Assistance - Latest Quality Issues
Android
Jun 3, 2021
App doesn't work. Why pay for coverage then? Log in screen inoperative. Known issue.
iOS
May 26, 2021
iOS password
Support should be a requirement to have. And there is no app support.
Android
May 11, 2021
Does not work on Samsung S8 Android 9 Update: helpdesk contacted me and it works now.
Android
May 4, 2021
Extremely slow and inconvenient application
Android
Apr 29, 2021
All the time freezing, poor quality app
Android
Apr 10, 2021
App still extremely slow!
Android
Apr 9, 2021
Doesn't work
Android
Mar 31, 2021
Does not want to allow log in. If I try 'forgot password', I never receive a new one. And, I did check junk mail. If I try to register again it says my email is already registered.
iOS
Mar 30, 2021
App & Online Account
Not worth getting this App, no value!!!! Cannot get account updates, purchase or upgrade plans. No information to when plans are set to expire. Very limited and other organizations in the same sector have far better online/App services. If your a small business international traveler, this isn't for you!!!!!!!!
International SOS Assistance - Product Description
The International SOS Assistance App is an essential tool for you to make the most of your membership with International SOS. It is available exclusively to members whose organization offers the app to their travelers and expatriates. With the Assistance App, travelers and expatriates have a world of capability in their hand as it is the only medical and travel security app that is integrated into our global assistance infrastructure. The app is now available in English, French, German, Chinese, Japanese and Korean.

Key Features:

• Call for Assistance anytime– including before you even log in. You will reach your closest of our 26 Assistance Centres around the globe 24/7.

• Access mobile-friendly medical and travel security information and country guides to prepare before trips or expatriate assignments.

• Save up to 25 countries for quick access to frequently traveled destinations

• Instant and interactive access to the latest medical and security alerts for your current location or next destination. Receive push notifications for those alerts right to your device.

• App will display your travel itineraries for members using International SOS’ TravelTracker solution - requires login via email.

• App works in airplane mode after your first successful login, read cached alerts while offline

Logging In & Personalization:

• Login via your corporate/organizational email address – no need to memorise membership numbers

• If you would rather login with your personal email address, you will simply be prompted to enter your membership number

• Create your Profile once logged in to ensure your opt-in mobile check-ins alert your company of your trip’s milestones.

• Your completed profile also allows you customized service when you call the Assistance Centre via the Assistance App.
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