29
poor

iParkit Garage Parking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
67%
Android
4 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
2 Reports
User Feedback
33%
iOS
2 Reports
67%
Android
4 Reports
iParkit Garage Parking - Latest Quality Issues
Android
Jun 22, 2021
No customer service representatives!!!
Android
Jun 17, 2021
App uses no native payment APIs and as such frequently has issues. Support is also atrocious. Be wary.
iOS
May 31, 2021
Took my money
I reserved a space via the app and when I input my card info is said it was wrong and I check and all my numbers where right so I tried it again and it said it failed so I just closed the app, come to find out i looked at my bank account and it took $14 and I didn't have anything reserved
iOS
May 26, 2021
Pretty Good App Until...
This app is pretty convenient and works pretty much most of the time. Although sometimes it gets stuck in between screens. The screen where you pay and after your payment confirmation screen. Right after I slide the icon to pay, the screen goes into like a black void while it's buffering only to never reappear with the confirmation payment screen. So I have to literally close the app and come back into it to see if my confirmation screen appears. A couple of times it never did. So I had to go to the Parking Activity screen to see if it was there. When this happened to me the first time it went into the black void and never returned, I tried it again and ended up paying twice. They finally refunded my money even after I had to email twice and had both payment receipts & barcodes in the email to iParkit. They held up my request the first time because they said they couldn't verify my account. They asked me what email address is registered to the account. Who knew? When I sent the first email, my email automatically defaults to my iCloud account. But the iParkit app I have the MSN account registered. Just thought it was a little strange because I literally had both receipts in the email along with my name. A lot of people have several email accounts. But I did eventually get my refund. Lastly, it does not have the ability to set a “Favorite”. I did not buy the monthly. But I park pretty frequently at the same Parking Garage. I choose the same one because it's convenient to my job. But every time I go onto the App, I have to choose the location each time like it's my first time. Can't this app allow us to choose a favorite? That way I don't have to scroll through all the other parking garages just to get to mine each time. Just an enhancement suggestion. Other than that, if they fix those couple of things, I think this App would be all stars for me! It's definitely easy to navigate and pretty aesthetically pleasing to look at.
Android
May 23, 2021
So far, it is horrible! Can't lock in an address. It keeps switching cities!
Android
May 5, 2021
doesn't work
iOS
Apr 30, 2021
Problem on Apple Watch
As a monthly parker, I find this app far less convenient than the cards we used to have. I must scan because your equipment continually fails to recognize my plates. When I use Apple Wallet to display my code on Apple Watch, all further attempts to use Wallet fail to display any of my credit cards. So every time, I am forced to restart Apple Watch. Fix this and I'll add a star. Maybe two.
Android
Apr 17, 2021
App is unusable. Trying to sign in and adding a credit card just pops me back to the login screen. No way to look at my reservations at all. Trash.
iOS
Apr 15, 2021
This app is VERY buggy!
I had to find the parking reservation 4 times, and it had multiple error messages on the checkout screen for my parking reservation. I REALLY hope it did not charge me THAT many times, if it did, I will be in contact with customer support ASAP!
iParkit Garage Parking - Product Description
We Saved Your Spot!  The most convenient way to park downtown.

iParkit gives you two ways to park in some of the best cities in the US.  You can use Express or prepay for parking in Baltimore, Chicago, Minneapolis, Philadelphia and Pittsburgh.  We own all of the garages where iParkit is used, so we're committed to a great customer experience.
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