Quality degradation at Kickstarter  
Users report higher volume of Quality Issues than usual
51
poor

Kickstarter | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-27 Points Past 7 Days
Category: Social Networking
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
67%
Android
84 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
42 Reports
User Feedback
33%
iOS
42 Reports
67%
Android
84 Reports
Kickstarter - Latest Quality Issues
iOS
Oct 25, 2021
No pledge protection
Kickstarter don't protect pledges
iOS
Oct 24, 2021
SCAM
Do not use their services. Many of my backed projects wasn't delivered. Kickstarters haven't taken any effort to correct it.
Android
Oct 24, 2021
App works like a charm, only thing is that during one of the last updates the update indicator in saved projects seems to have been given a cap of 25, for example, Adventures in Neverland has 41 updates, but the indicator says 25.
iOS
Oct 23, 2021
Video auto play
App is fine, but the new auto play (or ultra sensitive play) for videos when you are scrolling through a projects page is annoying and is disruptive to the experience in the app.
iOS
Oct 22, 2021
Ripoffs
Have lost more money than I've “saved” due to projects simply disappearing. You aren't necessarily going to get a project you backed and Kickstarter will do nothing for you. If a product is actually created, wait for it to come to Amazon. You'll be able to actually get the product for sure and Amazon unlike Kickstarter will protect you against scams.
Android
Oct 21, 2021
Very good for seeing pledges, poor for making pledges. Web browser better currently.
iOS
Oct 21, 2021
Why the downgrade?
While this app is slick and easy to navigate, the latest change is a real downgrade in user experience. You can no longer see the full details page, only the promo video and the pledge levels. I got one won't be pledging without being able to see the full details. I'm sure most backers want to be able to assess the project and do more of a deep dive before placing their hard earned cash.
iOS
Oct 21, 2021
Updating review after fixes
The updates to the comments section were a welcomed fix. Replies are now threaded which makes the comments section functional. Overall the app is easy to use and works well. Thank you for fixing the comments section! Original review: This latest update has removed all direct replies to any comments. It was less than good to begin with because the replies weren't threaded but now it's useless because the replies don't even appear.
iOS
Oct 21, 2021
Search engine improvement
It lacks all the search engine options found on the site. Unable to sort for example on recent projects or exclude completed ones.
Kickstarter - Product Description
Kickstarter is a place where independent creators and passionate backers come together to bring new ideas to life. Explore creative projects in art, design, film, games, music, and more, and pledge to your favorites right from the app. Creators can even keep up with their own projects on the go.

With the Kickstarter app, you can:

• Back projects to help make new ideas a reality.
• Stay in the know with updates from projects you’ve backed.
• Save your favorites and get reminders before projects end.
• Share projects with friends via email, messaging, and more.

Project creators can stay up to date from anywhere:

• Easily track your funding progress.
• Keep up with comments and pledges.
• Post updates and respond to backer messages.
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