51
poor

UKG Workforce Central | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
34 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
49 Reports
User Feedback
31%
iOS
49 Reports
69%
Android
107 Reports
UKG Workforce Central - Latest Quality Issues
Android
May 10, 2021
Difficulty logging into. Multiple times before I can get into it.
Android
May 10, 2021
Schedule was changed today... I now feel terrible msg my boss at 11pm I'm entering in at safe time so I'm not late... "The System is temporary unavailable" So that basically took away any convenience this app has...
iOS
May 9, 2021
Worst work app I’ve ever used
The employers have so much customization options that I didn't think it was possible to request a day off on the app, only to find out that it's possible for the employees to remove the option and mine did. Half the time I get an error message when trying to open the app. I only open the app once a week to screenshot my schedule and just look at my photos to see what my schedule looks like for the week. And heaven forbid you need to post a shift to get it covered. I had to that recently for a shift a few weeks out, and trying to figure out how to do that was the most convoluted task I have tried to do on a work app. Last work app I had it was all very streamlined, it even had Face ID! Never thought I'd say that I miss that app
Android
May 8, 2021
He won't let me connect to the server.
iOS
May 8, 2021
UNREAL how any Apple App can Hold a Low rating
It absolutely Blows my mind how any company can even buy a program like this one to implement for their employees when it has such Horrific ratings and such bad user problems. Its clear that Kronos is not on top of its game in ensuring its a friendly environment all that need to utilize it. There is NO reason that IT could not address all these issues that are listed yet our gamer apps care and will release a fix to the problem the 1st time they see there is one instead of blaming others . Only 25 Fixes in 2 yrs For All these Operational problems ??? Get moving - my angry birds fixes issues by the week !!
Android
May 7, 2021
I can't get into the app. It tells me there is an error and I can't get in to check anything .
iOS
May 7, 2021
This app is trash
Takes forever to load, then you have to get a text code and then put in your password after. Every single time. They added a “remember me” option but apparently they're too stupid to know what that means
Android
May 7, 2021
It's always messing up! Everytime I go to login! Now I've been seeing cant connect to server
Android
May 6, 2021
Just bad....I cant access anything...smh.
UKG Workforce Central - Product Description
Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central. 

Employees can punch in/out for work, check their schedules, time off, benefits, and pay. Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs. 

The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data. Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central. 

If you’re new to the Workforce Central mobile app, come visit our Mobile Resources site to quickly get started: https://community.kronos.com/s/wfc-mobile

Note: Your organization must have UKG Workforce Central configured and mobile enabled. Please reach out to your Workforce Central administrator if you’re having trouble with access.
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