91
good

Lili - Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
Work at Lili Financial Services LTD? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Lili Financial Services LTD? Unlock additional insights
Android unitQ Score
Android User Feedback
61%
Android
225 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
145 Reports
User Feedback
39%
iOS
145 Reports
61%
Android
225 Reports
Lili - Mobile Banking - Latest Quality Issues
Android
Oct 23, 2021
Tried applying but it never submits when I try to submit app
Android
Oct 23, 2021
I have been cashing my payroll checks on a weekly basis. Lili informs me my money will be available within five business days. However never once has my money cleared within that time frame. I have multiple checks from the same company, to which I am employed, that take considerable time to reflect in my account. One would think after multiple checks from the same employer clear with no issues, the bank would go ahead and release those funds. Lili bank hold funds to the bitter end
iOS
Oct 21, 2021
Keep declining when I go to atm
Annoyed
Android
Oct 19, 2021
At first it was fine, but dealing with customer service is not up to par. I called about my account because I wasn't able to log into the app and I ended up getting hung up on mid-sentence. Don't waste your time. Get Varo.
Android
Oct 18, 2021
This used to rate 5 stars for me, until I needed some customer support for downgrade in my membership. For over a month, I have heard nothing back from Lili. I want to close my acct please!
iOS
Oct 18, 2021
The worst
Lili is great if you're setting up banking for the first time. But if you are switching to Lili it is 0% helpful. Make sure to look at the funding limits (Google and you'll find a chart). You can only send $200 at a time by ACH transfer and $100 by debit transfer. And each transfer takes over a week and a half. So funding your Lili account when you first start is impossible. You can't setup transfers from things like Square because Lili doesn't support transfers like that. So what am I supposed to do with my money from clients? I never even got to look through the features it offers because I've just been waiting (a month) for $400 to transfer into my account so I can start using the card. Can't wait to see how long it takes to transfer that small amount out to my new bank. You guys have a lot of work to do.
Android
Oct 18, 2021
Refused to explain why my application was declined. Credit score was 740. Banking history was flawless. If it's my information, why is the reason for my decline a big secret?
iOS
Oct 17, 2021
I really want it to work
I've been trying for over a month to make an account. I can't get help since I'm not a “customer”. Although now when I try to sign up it says my number is already in use. I've tried different emails and addresses and it just says please review. Like I said I really do want it to work I think this is a great idea, but alas too good to be true. Just very disappointed.
Android
Oct 16, 2021
I have lili and I have no problems but when I got my mom and son to make an account,they took all their personal info and then said they couldn't make an account.why?
Lili - Mobile Banking - Product Description
Freelancers, side-hustlers, independent contractors – say hello to Lili, an all-in-one online banking app designed specifically for YOU!

BUSINESS VISA DEBIT. FEE-FREE ATM. CASHBACK. *
Lili comes with a Visa Business Debit Card, with cashback rewards at participating merchants.  You can withdraw your cash for free at more than 38,000 ATMs across the US. And we don’t require you to maintain a minimum balance in your account, ever.

SEPARATE WORK AND LIFE TO OPTIMIZE YOUR TAX REFUND.
Categorize your transactions with just a swipe: left for personal, right for business and up for a-little-bit-of-both. Lili will create your business expense report every quarter with all the transactions you swiped right on. You can give it to your accountant or use it to fill your IRS forms.

OVERDRAFT PROTECTION WITH BALANCEUP. *
We don’t charge you any overdraft fees up to $200, we believe it doesn’t make any sense to penalize you when you’re already in a tough spot! Eligibility requirements apply.

ALWAYS SAVE ENOUGH FOR YOUR TAXES.
Every time you get paid, Lili automatically sets aside a percentage of your choice (or let us help choose!) into your Tax Bucket, so you never need to fret having enough for tax season.

EMERGENCY SAVINGS ACCOUNT WITH 1% INTEREST. *
Start your rainy day fund with as little as $1 a day, with 1% APY.

CREATE, SEND AND MANAGE YOUR INVOICES. *
Create an invoice in just a few minutes - then send it, resend it, file it! Manage it all from the app. And for invoices under $1,000 enable Lili DirectPay so your client can pay you in just a few clicks directly into your Lili account.

GET PAID 2 DAYS EARLY.
When you’ve already waited NET 30 to get paid, there’s no need to wait any longer! When you’re paid by direct deposit, you can access your money up to 2 days earlier than if your account was with a traditional bank.

A FULLY MOBILE BANKING EXPERIENCE.
Lili is always open! You can deposit your checks through the app wherever you want and deposit cash at more than 90,000 retail locations (Walmart, 7-Eleven, CVS…) Turn on instant notifications and you’ll always know what’s going on. Ask our Chatbot if you have any common banking questions.

WELCOME TO THE LILI COMMUNITY!
With Lili, it’s not all about the money. You’ll always be up to date with what’s going on in the freelance world, with access to a library of tips and articles to help you grow your freelance business, optimize your taxes and find that work-life balance we’re all striving for. 

* Only available on Lili Pro Accounts
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners