Quality degradation at LINK — Scooter Sharing  
Users report higher volume of Quality Issues than usual
78
fair

LINK — Scooter Sharing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
351 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
75 Reports
User Feedback
18%
iOS
75 Reports
82%
Android
351 Reports
LINK — Scooter Sharing - Latest Quality Issues
Android
Oct 25, 2021
Slow, without initial promo, at least does not break on the parking lot unlike the others
Android
Oct 25, 2021
Slow, no free trial
Android
Oct 25, 2021
Great service and quality scooters . The only flaw is not possible to unlock more than 1 scooter with the same phone
iOS
Oct 25, 2021
Terrible experience, please consider other option
They would bot let me lock despite the being on the correct area
iOS
Oct 25, 2021
Sincere M
Was incorrectly charged!
iOS
Oct 25, 2021
Incorrect
It freezes when finishing the ride, and the speedometer slides
Android
Oct 25, 2021
The device cuts out on hills, and if it loses connection to the server it brakes the engine. Even if you are going at full speed on a road. Do not use if you value your safety.
iOS
Oct 24, 2021
Price vs shock absorbers
Good price, somewhat limited area, the worst the lack of shock absorbers.
iOS
Oct 24, 2021
Good scooters, bad app
Scooters are good but the app has issues. Payment info being forgotten, rides not registering, photos not submitting, etc.
LINK — Scooter Sharing - Product Description
LINK is bringing a new generation of safe and thoughtful micromobility to cities worldwide. Whether you’re exploring a new place or just getting to the office, LINK scooters are a fun, affordable, and comfortable way to get around. Find a LINK scooter near you and experience the joy of skipping traffic on one of our robust two-wheelers. Ride safe. Ride LINK. 

HOW LINK WORKS
— Download the LINK app
— Explore the map to find a scooter in your area
— Create an account
— Scan QR code or enter the vehicle ID to unlock
— Enjoy your ride
— Park mindfully
— End your ride

WHY CHOOSE LINK
— Designed with a low center of gravity for easy riding
— Scooter conducts a safety check before your ride
— Triple braking system for added protection
— LINK always works with cities to deploy responsibly 

LINK SAFETY TIPS
— Obey all traffic laws
— Don’t ride on sidewalks
— Always wear a helmet
— One person per scooter
— You must be 18+ to ride

LINK REMINDS YOU TO PARK WITH CARE
— Avoid blocking walkways, sidewalks, or ramps
— Leave transit stops clear
— Respect your community
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