Quality degradation at M1 Finance: Yours to build.  
Users report higher volume of Quality Issues than usual
61
poor

M1 Finance: Yours to build. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
65%
Android
114 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
61 Reports
User Feedback
35%
iOS
61 Reports
65%
Android
114 Reports
M1 Finance: Yours to build. - Latest Quality Issues
Android
May 5, 2021
They push USER_PHONE_NUMBER Plus a ton. Horrible deal for most. The referral offers are sent too frequently (spam) which most won't meet requirements. I was never awarded with my $30 for making an account with a referral link. $25 minimum auto invest is very annoying. Corporate decisions are not handled at all in the app. For example, O stock split later this year, if left untouched, will sell all your shares that you likely never wanted to sell - potentially leaving you with a huge tax bill.
iOS
May 4, 2021
Clunky interface, transfers pend for weeks
It's not a question why USER_PHONE_NUMBER is losing to every other investment app. After waiting 8 days for my initial deposit to clear I couldn't find an good way to navigate the interface. After a few months of slow transfers and attempting to reallocate my portfolio I decided I was done with this app. They must have been able to read my mind because I am currently on business day 10 of a pending account liquidation transfer. Inexcusable for USER_PHONE_NUMBER to be this slow when every one of their competitors seems to have it figured out.
Android
May 4, 2021
App is not working android 11 one ui 3.1. After login it hangs at the USER_PHONE_NUMBER logo and never completes login. Have uninstalled and reinstalled the app
Android
May 4, 2021
The app made unauthorized trades, losing 75% of my entire portfolio without my permission. There is no support to report unauthorized trades. Do not use this app! SEC report has been filed, lawyer is filing a lawsuit for illegal trades.
Android
May 2, 2021
Like the app. Hate the fact they don't have realized loss availability. They don't have crypto. But otherwise it's a nice app for building wealth.
iOS
May 2, 2021
Don’t abuse notifications
I use USER_PHONE_NUMBER pretty heavily so I have notifications turned on. Please stop sending “transfer $x get $x” offers through push notifications unless there is a way to opt out AND also leave people opted out from that kind of junk by default. I checked and I didn't see a category where I had opted into this kind of junk notification🤔
Android
May 1, 2021
I've had the app for 16 months and it's been great so far. It was easy to setup, create my portfolio and the auto invest is perfect for what I needed. It auto balances the portfolio in attempt to keep the original allocation but you can't keep up with some stocks. So far, so good
Android
May 1, 2021
Actually ive been using USER_PHONE_NUMBER on desktop and its always been great. When i finally downloaded it on my phone it wouldnt work, ive reinstalled, and turned off my phone. It just crashes once i login and turns my phone off at random. Ill just get a new phone later, Overall tho if i was rating USER_PHONE_NUMBER aside from the app. Great platform, simple to understand and great tools to help most people just beginning. 8/10
iOS
Apr 30, 2021
Hard to use and dishonest
I found the app incredibly hard to use, especially compared to others, i have a huge amount of money across a bunch of apps i use, this one is the worts. The worst part is they have never given me credit for my referrals, i have referred dozens of people and I physically watched many of them use my referral link and add funds to there account, even using the fund i set up. I would have contacted tech support but it seams impossible to get a human interaction. I have used the app for about a year. Im an above average user, i trade 100s of thousands of dollars on apps like this.
M1 Finance: Yours to build. - Product Description
YOURS TO BUILD
With our next-generation, intelligent financial tools, you can do exactly what you want with your investing, borrowing, and spending. The cherry on top? It’s free.

Join more than 500,000 investors who’ve opened up accounts to automate their finances with M1.

NEW: SMART TRANSFERS
Goodbye manual calculations. Now, you can build a system of automated rules that lets you organize your transactions with just a few clicks. Your money will move between your M1 accounts automatically, so you can optimize your investing, borrowing, and spending.

INVEST SMARTER
You’re in the driver’s seat. Create your portfolio with any stock and/or ETF, for free, and use our intelligent automation tools to invest on a schedule, rebalance with one click, and more.

BORROW FOR LESS
Borrow money at just 2-3.5% and use it for whatever you want: more buying power, emergencies, large purchases, you choose. Unlock this flexible portfolio line of credit with just $10,000 invested.

SPEND
Access your money instantly and move money between investments seamlessly with your M1 checking account.

ENJOY M1 FOR FREE, OR UPGRADE TO M1 PLUS FOR MORE PERKS
- 1% APY* checking (that's 25x the national average APY for a checking account)
- 1% cash back on M1 Plus Visa™ debit card purchases
- 1.50% reduction on M1 Borrow base rate**
- Unlock a second daily trading window for more control over your investments
- NEW: Get access to Smart Transfers

ACCOUNT PROTECTION
- Securities in M1 Invest accounts are insured up to $500,000 by the SIPC.
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- M1 Spend checking accounts may be insured up to $250,000 by the FDIC.
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- We are a technology-first company that utilizes the latest in information security.


DISCLAIMERS
**Borrow rates may vary. Borrow not available for retirement accounts. 

All investing involves risk, including the risk of losing the money you invest, and past performance does not guarantee future performance. Borrowing on margin can add to these risks, and you should learn more before borrowing. M1 does not provide investment advice, and this is not an offer or solicitation of an offer, or advice to buy or sell any security, and you are encouraged to consult your personal investment, legal, and tax advisors.
M1 Plus is an annual membership that confers benefits for products and services offered by M1 Finance LLC and M1 Spend LLC, each a separate, affiliated, and wholly-owned operating subsidiary of M1 Holdings Inc. “M1” refers to M1 Holdings Inc., and its affiliates.


Brokerage products and services offered by M1 Finance LLC, an SEC registered broker-dealer and Member FINRA / SIPC.

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*No minimum balance to open account. No minimum balance to obtain APY (annual percentage yield). APY valid from account opening. Fees may reduce earnings. Rates may vary.

M1 Spend is a wholly-owned operating subsidiary of M1 Holdings Inc.

M1 Spend checking accounts furnished by Lincoln Savings Bank, Member FDIC. M1 Visa™ Debit Card is issued by Lincoln Savings Bank, Member FDIC.

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© Copyright 2020 M1 Holdings Inc.

All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

App distributed by: M1 Finance LLC; 200 N LaSalle St., Ste. 800; Chicago, IL 60601; United States
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