36
poor

Mindbody Business | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
36 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
6 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
5 Reports
User Feedback
45%
iOS
5 Reports
55%
Android
6 Reports
Mindbody Business - Latest Quality Issues
Android
May 5, 2021
Horrible. Can't log in even though credentials haven't changed. Is it an India thing?
iOS
May 4, 2021
Worst company to deal with EVER
The customer service is EXTREMELY slow and not very helpful. It's taken 8 months to get a COVID consent form working and it still isn't! I had to give one star but I'd like to give a negative rating.
Android
May 4, 2021
Will not recognize my login info. Deleted app, reinstalled and still the same. This apps not doing its job and its causing me to no be able to do my job.
iOS
Apr 26, 2021
Terrible
The software isn't written well and is very poorly organized. This is what my employer uses. I've experienced others. This is the worst so far. Their isn't a useful way to write and share SOAP notes for one. I have the app on android and on IPhone. The iOS version OFTEN fails to load the schedule both in WiFi and my cellular network. Unfortunately, I'm stuck using it because I don't have control of what we use at our studio. Yuck.
Android
Apr 20, 2021
Still not letting us add services as add on from tablet or see client documents in tablet
iOS
Apr 13, 2021
Owner
I keep getting kicked out of e app
Android
Apr 12, 2021
Worst app update ever. Middle of my work day, app will sign me out. Nothing I do will get me signed back in. This happens every time there's an update. Honestly, if I didn't have to use it, I wouldn't. Also, client's notes & appointments won't show in their entirety. The owner of my business likes it & why we continue to use.
Android
Apr 8, 2021
Unable to book clients because I cannot search their names.
iOS
Mar 16, 2021
Features
I've been using the app for quite a while due to work. Id like to see a change where we can see the documents and notes for a client. Its great to see my schedule and edit but its tedious to have to log in via web to access those documents/notes.
Mindbody Business - Product Description
Mindbody Business app lets you easily manage and run your business from anywhere with instant access to your most important information: clients, schedule, point-of-sale, and business metrics. Your staff can manage their own schedules and see who’s signed up for classes and appointments on-the-go directly from any iPhone or iPad. You can even fill empty spots and increase client engagement with shareable links that promote your business and schedule through your social networks. Whatever comes your way, with the Mindbody Business app, you’ll always be ready.
 
With your Mindbody username and password, you can use the app to:
- Run your business smoothly with you and your staff’s schedules at your fingertips.
- Drive in-person sales with an easy to use point-of-sale experience .
- Eliminate long lines at your front desk by checking clients in.
- Provide clients with a personalized experience by quickly viewing their information, including purchases and visit history.
- Always keep track of how your business is performing with access to real-time metrics and reports.
 
Please note: This app is for businesses that use Mindbody.
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