Quality degradation at My5 - Channel 5  
Users report higher volume of Quality Issues than usual
35
poor

My5 - Channel 5 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
10 Reports
User Feedback
11%
iOS
10 Reports
89%
Android
80 Reports
My5 - Channel 5 - Latest Quality Issues
Android
Apr 12, 2024
Good streaming service. However, recent updates made it difficult to use, even on a TV. Constantly freezing and blurring out of focus, only to freeze again 2 minutes after and then focus. And then for it to repeat. If you put on subtitles, after every time it freezes or an ad runs, you have to reselect the option to turn subtitles on again because it automatically turns them off. This becomes really frustrating because ads run often and the blurring/unfocusing is even more common.
Android
Apr 13, 2024
No chromecast option or symbol
Android
Apr 13, 2024
Frustrating and buggy. Frequent screen freezing, cannot advance programmes, resume function is haphazard and random. A complete waste of time and bandwidth.
Android
Apr 15, 2024
Able to install app and access menus but not stream any videos. App hangs.
Android
Apr 15, 2024
Why no casting option?
iOS
Apr 15, 2024
Alright
Rather just watch little clip on YouTube or TikTok as you have 4 adds in 45mjns video each add is 3 min
Android
Apr 15, 2024
Doesn't go more then a day before it won't play an needs reinstalling. Please fix
iOS
Apr 16, 2024
Insufferable app and channel
Of the very few programs on CH5 I would like to watch, I have to get past this block then suffer the adds. Usually I record but on a box but for some reason the recordings fail then i have to suffer the app. Probably delete it now. Saves the blood pressure.
Android
Apr 17, 2024
Hiya. Why does this app always have permanently blocked notifications on my Samsung A13 phone. It is the only one on my phone that has. Whatever I try notifications are always blocked!
My5 - Channel 5 - Product Description
Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and 5ACTION for free.

•  Catch up on the Channel 5 shows you may have missed
•  Register to unlock box sets, premieres and My5 Exclusives
•  Keep track of what you’ve watched and pick up where you left off
•  Use Favourites to keep shows you love in one place
•  Now supports Google Chromecast – stream all your favourite My5 shows to your TV.

Please note:
- The app is restricted to use within the UK
- You will need Android OS version 5 or above to use this application.
- You may incur additional costs for streaming video over mobile networks
- Rights restrictions mean that not all shows can be made available
- Some features require you to register for a free My5 account

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