46
poor

MyBlock | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
27 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
84%
Android
108 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
20 Reports
User Feedback
16%
iOS
20 Reports
84%
Android
108 Reports
MyBlock - Latest Quality Issues
Android
Apr 16, 2024
This app is terrible. Many bugs. Constant loading circle in middle of page, even after the page has loaded. Clicking on some links brings up a blank page. Some clicks do nothing at all. I've used H&R Block for the past 6 years and this year will be my last. I don't know how I can trust that my taxes are correct if they can't even get the app to work correctly.
Android
Apr 17, 2024
The "loading" circle or whatever it's called when its buffering stays on the entire time!!! I damn near went to turbo tax!
Android
Apr 17, 2024
They are not a safe or reliable Service to use, especially with pre paid cards, they will cancel your card with little to no notice (less than a week) because they said they have the right to do so, I will never use this business again along with all my family, thank you for showing your true colors
Android
Apr 17, 2024
For the love of God please nobody use H&R Block. I am absolutely mind blown with how HORRIBLE this garbage app and company are. Whatever you do please use ANYTHING but H&R Block or you will be doing everything you can to warn people against it as well. Oh and then when you spent 100 X longer to do your taxes then it would with anyone else they won't let you complete, adjust your return amount when nothing has changed, charge you for any useful help, and try to sell you more after over charging.
Android
Apr 18, 2024
Update: as of 2024 the app has been working fine i was able to download what i need and view everything even send in my paperwork. 2022 review : The app is awful it worked good the first times i used it after the updates its been awful csnt see any info on it. Its just colors mainly.
Android
Apr 18, 2024
Not working properly.. Unistalled and reinstalled still says check mu connection..
Android
Apr 18, 2024
Won't LOAD!
Android
Apr 20, 2024
Block makes doing taxes way harder than it needs to be , just spend the money on Hewitt or turbo tax , BLOCK IS BUTT!!!AVOID THE FRUSTRATION!!!
Android
Apr 20, 2024
Can't actually view filings if I have more than two entities I am reporting to. Incredibly inconvenient.
MyBlock - Product Description
From receipts to refunds, the redesigned MyBlock app is your H&R Block account & the best way to manage your taxes. We’ll help you achieve your best financial life.  
 
Feel confident about your taxes and finances all year long with MyBlock. Our app helps you communicate, plan, and succeed. Connect with experts and advice. Use it whenever you want, on any device you want. It’s easy. 
 
Need professional tax help?  
Get in touch with an H&R Block tax pro any time of the year, with secure messaging, screensharing, and video chat capabilities. 
Enjoy a stress-free solution for in-person or virtual appointment planning and prep – or switch to a new appointment type whenever you want.  
  
Want help managing your tax forms and info?  
Answer a few quick questions, and we’ll tell you exactly what docs you need to file your taxes.  
Use your personalized tax organizer to collect your docs and get ready to file your taxes.    
Start your taxes before your first appointment by uploading docs and info through the app and answering basic tax questions.   
Take a pic of your forms to quickly add them to your MyBlock account.  
Upload receipts, donations, tax forms, and more as you get them throughout the year. No more scrambling for lost docs at tax time.  
Get quick and easy access to your documents and tax returns — for all of life’s big financial decisions.   
Estimate your potential refund and keep tabs on your return status after you’ve filed. 
 
Want to explore the latest in mobile banking?  
Manage your H&R Block Emerald Prepaid Mastercard® – keep tabs on your refund, current balance, and payments as you spend. 
Save for what matters, with our easy savings tools. 
Access your credit score through LendingTree to stay on top of your financial goals. 
Check your Tax Identity Shield account and membership to protect your tax identity and get alerted to potential issues. 
 
MYBLOCK: TAXES, PLUS SO MUCH MORE. 
 
Your privacy, security, and guarantees are important to us. Please visit hrblock.com to learn more. 
 
Privacy Policy: https://www.hrblock.com/universal/digital-online-mobile-privacy-principles.html 
Service Agreement: https://idp.hrblock.com/idp/Authn/OnlineServiceAgreement.html  
Data Security: https://www.hrblock.com/data-security/  
Guarantees: https://www.hrblock.com/guarantees/
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