Quality degradation at Myzone®  
Users report higher volume of Quality Issues than usual
44
poor

Myzone® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
18 Reports
User Feedback
24%
iOS
18 Reports
76%
Android
56 Reports
Myzone® - Latest Quality Issues
iOS
Apr 13, 2024
Still not fully syncing!
I'm literally losing 90% of my progress. It's almost not even worth it to put the belt since I can use my watch to track my HR and zone. I was about to be buy a new belt as well, but after this, forget it! I'm HOF superstar, but I'm not making any progress, and it's a big disheartening. If this doesn't get remedied soon, I'll be switching to something else more consistent and motivating. The sync issues are 2 months now. I have the iPhone 14 Pro Max, and I always update my phone. I guess we move on 🤷🏻‍♀️
Android
Apr 14, 2024
Was good, now it won't connect to the app. At the end of the day it will show me a summery of how many calories I burned, but it won't connect while training, can't see battery percentage or my performance while training. No offence but it is useless also no one is replying to unsatisfied customers. Do a better job for crying out loud
Android
Apr 14, 2024
Headache getting precise data and connectivity not recommended at all
Android
Apr 15, 2024
It ask multiple times to rename work out needs improvement
Android
Apr 16, 2024
The Myzone App is a great tracking system for my particular fitness needs. However, I do get a little annoyed when you're asked the same questions every time before you can actually see your results post workout. This should be an opt in/opt out function that users can choose to turn on/off.
iOS
Apr 16, 2024
Friend requests not working
Please fix the issues with pending friend requests! My friend and I have tried to connect and it says pending on both our apps for three months now. It's a huge bummer to have this issue because we started bootcamp together and we are trying to keep each other motivated with our MyZones. We purchased these just for that ability and your support for connections with friends is disappointing.
Android
Apr 17, 2024
Worked great up until about a week ago. Now won't recognize my belt or show my workouts!! So frustrating
Android
Apr 20, 2024
Very unhappy with customer service. It's been two weeks with belt that's still under warranty and have reached out several times to customer service with only 1 response and no resolution. I have sent several emails after they gave me troubleshooting advice. I've done the troubleshooting, and looks like I just need the module replaced.
Android
Apr 21, 2024
Good device. Only issue that it doesn't synchronize with famous apps like strata etc.
Myzone® - Product Description
Get in the zone and make it count, with a social platform and gamification to keep you feeling good, inside and out.

Join an inclusive community fuelled by physical activity, fitness and wellbeing with the heart rate monitor that rewards effort over ability. Or build your own community among your family, friends, and classmates.

At the heart of over 7500 gym chains in over 80 countries, Myzone is a unique wearable fitness brand that rewards effort rather than ability. It's the secret to motivating anyone to feel good about exercise.

The Myzone app uses inclusive, game-based mechanics and social elements to prove time and time again that we're stronger together. When combined with a Myzone heart rate monitor, the app creates personalised zones, based on your maximum heart rate, which means anyone can compete together on a level playing field.

What is Myzone?

▶ FEEL GOOD INSIDE AND OUT
Myzone develops accurate wearable technology, providing engaging and motivational experiences that support lifestyle changes to make exercise habits stick. 

▶ JOIN THE COMMUNITY OR BUILD YOUR OWN
Myzone is used by 1.8 million people around the world at home, outdoors and in our partner gyms such as Snap Fitness, LA Fitness, Bannatyne Health Club, Fitness First, Anytime Fitness, and UFC GYM.

▶ USE IT YOUR WAY
Myzone connects through analogue, ANT+ and Bluetooth with gym equipment, and Apple Watch. Myzone integrates with Apple Health to save your workout data and biometrics such as weight, BMI, and BMR. It also integrates with third-party apps such as MapMyRun, Strava, and MyFitnessPal.

Myzone integrates with many other platforms, including Apple Health. If you grant permission, we will save your activity calories, height, weight, BMI, BMR and body fat data to Apple Health.

▶ THE MOST ACCURATE TRACKERS 
Myzone heart rate monitors let you know the exact level that you're working out at, in real time. The heart rate monitoring system features electrocardiography (ECG) measurement that's accurate up to 99.4%, as used by health professionals. The MZ-Switch combines an ECG sensor with a photoplethysmography (PPG) sensor to create the world's first interchangeable heart rate monitor for the gym, outdoors or in water.

▶ LEVEL THE PLAYING FIELD
Myzone rewards effort over ability. Each device automatically updates how it records your effort, every time you progress through your goals. The five tailored effort zones make heart rate training easy to understand. Each zone is a percentage of your maximum heart rate, meaning that athletes and fitness newbies can exercise together to earn MEPs (Myzone Effort Points). 

▶ WORLD-CLASS WORKOUTS
Myzone means you can take part in live classes with real studio buzz, wherever you are. Exclusive to the Myzone app, MZ-Remote is the world's first virtual live group workout where participants can connect and exercise together, while receiving real-time biometric feedback and personalised coaching from a trainer.

▶ LOVED BY THE EXPERTS
Myzone has been featured and reviewed by international journalists from publications such as Men's Fitness, Men's Health, Women's Health, The Huffington Post, GQ, T3, Wired and Esquire for over 10 years.

For more information on how you can join the Myzone community visit www.myzone.org
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