84
fair

Neighbors by Ring | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Social Networking
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
127 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
26 Reports
User Feedback
17%
iOS
26 Reports
83%
Android
127 Reports
Neighbors by Ring - Latest Quality Issues
iOS
May 4, 2021
Deleted
I had to delete the app. Although I found the information useful, I moved a year ago and I have been trying to delete my old neighborhood for that long. Even gave the app permission to access my location over and over again. And over and over.
Android
May 4, 2021
This app is a complete waste of time. It has some algorithm that detects if your content goes against their "guidelines", but the guidelines are open-ended. It kicked out all of my relevant footage of crime, despite others making extremely similar posts or having no media footage attached. The support email just replies with generic copy/paste responses that don't answer why your video didn't meet guidelines and they don't offer suggestions on how to make the content meet their guidelines.
Android
May 3, 2021
I think this is very helpful!! I don't like the fact that I can't share the post's on facebook!! Like finding a dog
iOS
May 2, 2021
Almost useless. If you like cute videos this is the app for you.
I tried to post actual crime under the crime category and it was rejected. I even put the police report and police information as the app requested. Somehow a cute video of a cat visiting the neighbor can be posted under lost pets, but actual crime cannot be reported. I wonder how many actual incidents/public threats are rejected. Maybe they are trying to compete with YouTube. I emailed them to ask why my post was not put up and here was the response. We've reviewed your post, and we feel that it's not quite right for Neighbors. We recently made changes to our Unexpected Activity category based on feedback from the community about what posts are most useful. The type of incident you are reporting is no longer permitted on the app. We appreciate your effort to engage your community. We understand that each incident is different and local context matters, however we have one set of Community Guidelines that all users must follow. Your feedback is important to us; the community guidelines will continue to evolve as we figure out what information users want to see. The Neighbors Team
Android
May 1, 2021
Keeps repeating itself, could never get in!!
Android
Apr 28, 2021
I dont want it and i cant delete it!!!
Android
Apr 27, 2021
Update: Since moving in August 2020, I stopped receiving any notifications and customer service has been non-existent outside of uninstall/reinstall. They've stopped responding and I'm left having to download a different app for local info and notifications. --- Very informative! It's nice to know about everything that going on around the neighborhood with camera views and location. The only down side is that other users can sometimes be unnecessarily snarky but otherwise, it's a helpful tool.
Android
Apr 27, 2021
I haven't tried the new update today. I'm afraid to break it by doing so. The app appears to be working again for now.
Android
Apr 27, 2021
Can't post anything on this app. Feed is extremely filtered
Neighbors by Ring - Product Description
Always know what’s happening in your neighborhood with real-time, hyper-local safety information from your neighbors, local news sources, and public safety agencies.
Why Neighbors by Ring?
- Get safety alerts relevant to you and your neighborhood.  
- Always know when and where things are happening in your area with the Incident Map and Safety Report.
-  Connect with your neighbors and share updates to keep your community safe and informed.
- Work with public safety agencies to build safer neighborhoods.
Join the neighborhood to create safer neighborhoods, together. 

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We love hearing from you and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to neighbors@ring.com

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