Quality degradation at Omada  
Users report higher volume of Quality Issues than usual
69
fair

Omada | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
34 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
21 Reports
User Feedback
38%
iOS
21 Reports
62%
Android
34 Reports
Omada - Latest Quality Issues
iOS
Apr 7, 2024
App can be finicky
I love my health coach and the all the resources. I did not lose weight at first but am starting to now without counting a calorie. And I feel great! The app itself can be difficult to follow at times. Messages often will show up and then disappear or not let me reply. There are no notifications on groups joined -either when someone replies or something new has been asked so sometimes it's difficult to follow. I do like the learnings and the resources and find those easy to follow.
iOS
Apr 8, 2024
Nothing new
This program is nothing new. Don't see anything special and the app keeps crashing so I can't get in to my groups.
iOS
Apr 9, 2024
Useless
The app is user friendly but I don't see any value in the program. I think it's useful for building better habits but it should not be marketed as a weight loss program. I don't see how writing down my meals without any nutrition tracking is conducive to weight loss specifically. The message boards are useless with no engagement. The coach sends copy and pasted messages.
Android
Apr 9, 2024
a proper calorie/nutrition counter would work better for Mr than the semi qualitative/ judgement-y type food log Also took WEEKS to punch to samsung watch.
iOS
Apr 10, 2024
Storage hog
This app is taking over 3GB of storage in my phone ;(
iOS
Apr 10, 2024
Good but not Great
Suggest adding the ability to modify and edit personal goal.
Android
Apr 15, 2024
This seems to be a great app. Unfortunately, the app is not fully accessible with screen readers. Some of the features like meal tracking. Wait tracking are not usable by individuals using screen readers. If this issue can be fixed, I would give the app 5 stars.
Android
Apr 15, 2024
it's hard to track water intake.
Android
Apr 17, 2024
I wish it accurately counted my steps. Some days it doesn't count them all and other days it may double my steps. Tech support always asks me to uninstall and reinstall. Works for a couple days then starts messing up again. Otherwise, I like the app and it's helping me to lose weight.
Omada - Product Description
As an Omada participant, the app gives you the best of the program experience and makes it even easier for you to stay engaged. 

With the app, you can:
Connect with your coach via direct messaging
Track your meals while you’re out and about
Track your steps and physical activity from Apple's Health App
Read and complete your weekly lessons in a mobile-friendly format
View your personal progress chart any time 
Interact with your group members on the group board

Omada® is one of the most engaging and effective ways to reduce your risk for a host of serious, preventable diseases, including type 2 diabetes and heart disease. We combine the science of behavior change with unwavering personal support, so you can make changes that actually stick.

About Omada Health:
We’ve pioneered digital behavioral medicine: a new approach to tackling the growing epidemic of type 2 diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease.

Named one of Fast Company’s “50 Most Innovative Companies in the World,” our team includes passionate and talented individuals from Google, IDEO, Harvard, Stanford, and Columbia. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and BlueCross Blue Shield of Louisiana.
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