Quality degradation at OpenSky® Mobile  
Users report higher volume of Quality Issues than usual
39
poor

OpenSky® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
82%
Android
27 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
6 Reports
User Feedback
18%
iOS
6 Reports
82%
Android
27 Reports
OpenSky® Mobile - Latest Quality Issues
Android
May 5, 2021
IMPOSSIBLE TO CONTACT OR TALK TO ANY HUMAN BEINGS!!! THEY ARE AN AUTOMATED SCAMMING SERVICE!!!!! WHAT CREDIT CARD COMPANY MAKES YOU CALL AND REQUEST A PIN THAT TAKES 7-10 DAYS TO ARRIVE TO YOU BY MAIL????!!! THEY WILL HOLD YOUR MONEY HOSTAGE. IT'S IMPOSSIBLE TO CLOSE YOUR ACCOUNT!!! SHAME ON GOOGLE PLAY FOR ALLOWING THIS ON THEIR PLATFORM!!!! I HAVE REPORTED THIS SCAM!!!
Android
May 2, 2021
Will not allow me to make a payment.
iOS
May 1, 2021
What a hoax
These people claim to build credit. When in fact after me paying extra payments and on time for three months. My credit score dropped 8 points ! Then after you make a payment it takes 20 days or more for it to post and be back available. They use people ! Don't do it ! And the app is horrible too. Not to mention customer service. No one answers the phone ,
Android
Apr 30, 2021
Was charged 6 dollars for two late fee papers due to the fact that I never use this card and they do not send email notifications. I had to call and in order to go paperless because the ability to change that is not on the app. Get with the times. Add paperless on your app so this doesn't happen to other people.
Android
Apr 28, 2021
I didn't have any problems with the app... I set up an automatic payment via my checking account and it makes my monthly payment automatically for me... That's all I wanted it to do for me.
iOS
Apr 22, 2021
Love my cc please read.
I love my Open Sky credit card it is easy to use I don't understand why everyone is having such a huge issue with everything. The customer service number is PHONE_REMOVED I have called on numerous occasions and they definitely answer the phone every time I call if you're calling during normal hours. My credit score was a 580 when I received my card six months ago. I received a rather quickly within 7 to 10 business days was also one of those who read the reviews prior to applying it was very discouraging but I applied anyway. Thank God I did because it hasn't been nothing but a pleasure to have my Open Sky credit card yes I am a real person from Michigan I was not paid to write this review. I am just trying to help people out. Although my due date is on the 26th of the month keep in mind each customers due date is different call and inquire if you're not sure of your due date.The credit bureau sometimes don't report until after your due date which is the first or by the fifth of the month it can vary so just pay attention to the deadlines and make your payments accordingly and you'll be fine simple. I normally pay the entire balance not the minimum amount due. My score has gone up 65 points within the past six months on top of that they just gave me a credit line increase of $300!I definitely recommend using this Open Sky credit card.
Android
Apr 22, 2021
The auto pay function stops randomly. Just took a hit to my credit because auto pay worked 4 months straight then randomly decided not to work last month.
Android
Apr 22, 2021
I just got my card 3weeks ago, an I can already see this was a mistake with choosing this card company! There is no live chat!! At all!! An the only way to contact them when u hit contact on this app is a mailing address!! What kind of card place is this! There should be a live chat option! An a phone on the app! I paid my $35 yearly fee, The day i activated this card, an it shows they got the payment but they never updated my credit limit back up! Its been 3 weeks? Im feeling overwhelmed an p.o
iOS
Apr 19, 2021
Impossible to make a payment
I got this card thinking it would help my credit, but it was so difficult to even make a payment. I trued to make a payment and they said the account was closed and our lie detector determined that was a lie . Not only didn't it not go that but they said I had to get a letter from my bank saying it was open . I just closed the account because they made it so difficult to make a payment. Not sure how they stay in business with those kind of practices. They got to to get it together over there.
OpenSky® Mobile - Product Description
The OpenSky® mobile application lets you manage your OpenSky credit card account from the convenience of your iPhone or iPad — so you can keep on top of payments, and much more. 

App features:
•	See your minimum payment due and next payment date – helps make planning easier!
•	View recently posted transactions such as payments or purchases 
•	Stay on top of your daily spending to keep card utilization low!
•	Search for transactions 
•	Make one-time payments or set up recurring payments – never miss a payment!

Helps build credit.

And, with Touch ID, the mobile app helps make easy work of card management so cardholders can more easily build credit — whether at home or on the go.
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