Quality degradation at Orbitz Hotels & Flights  
Users report higher volume of Quality Issues than usual
32
poor

Orbitz Hotels & Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Travel
Work at Orbitz? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Orbitz? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
16 Reports
User Feedback
25%
iOS
16 Reports
75%
Android
49 Reports
Orbitz Hotels & Flights - Latest Quality Issues
iOS
Apr 8, 2024
Terrible service
I made my reservation online. And after many failed attempts to checking through the app that the email reservation kept pushing me to. I call customer service. After explain my exasperation to find my reservation. The agent explained that because I made my reservation as a guest without logging in I wasn't able to use the app to check in. !! Wow The email pushes you to the app and only lets you check in this way.
Android
Apr 11, 2024
Doesn't gives rewards
Android
Apr 11, 2024
I WENT TO PURCHASE A NONSTOP FLIGHT ... WHICH SAID" FRONTIER AIRLINES "... AFTER I PAID ??? WHY THE HECK DID THEY GIVE ME A SPIRIT FLIGHT WITH 1 STOP??.. IM SO IRRITATED PLUS THEY SEND YOU TO TEXT WITH A VIRTUAL AGENT WHICH CANT HELP !!!!! ORBITS BECAME TRASH!!!! NEVER AGAIN
Android
Apr 12, 2024
OK but Cannot sign in with Google Cannot view my Orbitz itinerary number (hidden with *** why?!)
Android
Apr 15, 2024
My non stop 3 hours plane ticket from Bangkok to Thailand Via Sichuan airlines was changed to connecting flight in China lasting 8 hours. I sent an e mail to customer service and no reply at all. Due to the ticket conditions I was unable to change or cancel the ticket. I was ready to pay extra. I will never ever trust them.
Android
Apr 15, 2024
Nightmare. TSA info missing. AA priority boarding missing. What is going on with Orbitz?
Android
Apr 15, 2024
APP will not allow me to log in. My keyboard disappears after entering the 1st letter of my login...
Android
Apr 17, 2024
Horrible service and I will never deal with them again. I've wasted 5 hours with no support.
Android
Apr 18, 2024
Will not allow me to sign in or even type my email address and password.
Orbitz Hotels & Flights - Product Description
Use code SAVEAPP10 for 10% off on select hotels in the app.

Free cancellation on most hotels. Because flexibility matters.

Orbitz is the #1 way to book travel on your mobile device. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app.

EARN MORE
-App bookers earn 4% on hotels and 2% on air! 
-Plus find last-minute hotel rooms nearby and save 30% with mobile exclusive deals! 

HOTELS
- Last minute hotel bookings welcome and free cancellation available!
- Pay when you book or when you arrive at the hotel. 
- Find hotels around you on an easy-to-use map view.
- Review descriptions, photos and amenities from verified hotel guests.
- Securely store your payment details for easier and safe bookings. 

FLIGHTS
- Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets.
- Search and book round trip or one-way flights.
- Enter a departure date and destination, and your trip-ready. Book now!

CARS
- Search thousands of cars to find cheap, quality rentals. Save big when you book in-app!
- Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze.

ACTIVITIES
- Attraction tickets without the lines.
- Book local tours.
- Book Airport shuttles.

MY TRIPS
- View your record locator, gate information, and upcoming trip details on the go.
- Plan your own vacation packages with activities, hotels, cars, and more.

Orbitz envisions a world where all are welcomed. No matter who they are, who they love, or where they’re going. For 20 years we’ve led the way in advocating for LGBTQIA equality and inclusion in travel. 

Visit our LGBTQIA travel hub (Orbitz.com/pride) to search and book LGBTQ-welcoming hotels, view our LGBTQIA events calendar, get travel inspiration, and more!

SAVEAPP10 coupon code Terms & Conditions
Subject to the restrictions set out in these terms and conditions, the 10% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by March 31, 2022, for 1 or more nights for travel by September 30, 2023. Qualifying bookings instantly receive 10% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. 

After one booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Orbitz reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (https://www.orbitz.com/p/info-other/legal.htm) and all bookings are subject to availability.

The Orbitz app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners