Quality degradation at ParentVUE  
Users report higher volume of Quality Issues than usual
29
poor

ParentVUE | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
6 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
3 Reports
User Feedback
33%
iOS
3 Reports
67%
Android
6 Reports
ParentVUE - Latest Quality Issues
iOS
May 13, 2021
Terrible App
Nothing ever works correctly. I can't reply to any emails. The only thing this app is good for is checking grades.
iOS
May 12, 2021
Latest update
I updated the app and now it won't open anything for my student. I get an error message “Listener could not find available handler with matching protocol stack”. Please fix!
Android
May 10, 2021
EDIT: 5/10/21 THIS APP STILL DOES NOT WORK.. CRASHES EVERY TIME I OPEN IT. IT ACTUALLY DOESNT EVEN ALLOW IT TO OPEN AND IMMEDIATELY SAYS CRASHED, ETC. HOW ARE PARENTS SUPPOSED TO BE INVOLVED IF THE PARENT APP DOESN'T WORK??? ORIGINAL 8/2020: The app does not work. Very difficult to navigate. Some parts don't work on a phone. Very frustrating. My son is missing classes because neither StudentVue nor ParentVue function properly. 😒
iOS
May 4, 2021
Absolute trash
This is one of the worst, buggiest apps I have ever been forced to deal with. My school district forces me to use ParentVue to email teachers, but the email function is completely broken. The notifications are erratic and buggy, it's not remotely intuitive, and is honestly just stressful. You're better off logging into their website and forcing it to show you the desktop site on your phone. (Their mobile site is also trash.)
Android
Apr 27, 2021
Since update unable to open pdf files sent by teacher thru app. Always says corrupt. Company pushed to school district. School pushes to company. What happened to regular emails from schools before expensive systems like this???
Android
Apr 19, 2021
Depressing, slow, download functios are useles on mobile platform, navigation is a nightmare.
Android
Apr 18, 2021
Crashes all the time
Android
Mar 24, 2021
Information display on schedule, grades, and assignment scores is useful. Switching between students is not available except at the begining menu. This means having to back out of grades to switch instead of updating the same screen for another student. Notifications are regularly duplicated so a grade update creates between 4 and 12 notifications on my phone. The app crashes when using the notification to open the app even through credentials are saved. Samsung S7 running android 8.0.
Android
Mar 24, 2021
Trying uninstalling, reinstalled and still an error connecting to school server
ParentVUE - Product Description
The ParentVUE Mobile application helps parents stay informed and connected by providing day-to-day insight into their child’s academic experience.  ParentVUE Mobile for the iPhone/iPod Touch works with the Synergy™ student information system in much the same way as the ParentVUE web portal, allowing parents to access near real-time information on assignments and scores, attendance, and demographic information.  ParentVUE offers parents a single sign-on to view all of their children’s information regardless of school.  

How to find District URL and Login Information:
 
The ParentVUE app uses the same user login as the web-based ParentVUE portal.  If you need help
please contact your School District’s Administration office for access URL and ParentVUE login information.
 

Requirements:

• Only school districts using the Synergy™  student information system version 6.5 and higher can support the ParentVUE for the iPhone application.  
• Requires wireless or 3G Internet connection.
• The ParentVUE Mobile for the iPhone/iPod Touch app uses same user login as the web-based ParentVUE portal.  Please contact your School District’s Administration office to verify Synergy™ version and ParentVUE login information.
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