54
poor

Peloton — at home fitness | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
45%
Android
148 Reports
iOS unitQ Score
iOS User Feedback
55%
iOS
184 Reports
User Feedback
55%
iOS
184 Reports
45%
Android
148 Reports
Peloton — at home fitness - Latest Quality Issues
iOS
May 14, 2021
Good but annoying
It always logs me out and I checked the user and and password I was using and it was correct. Please fix this!
iOS
May 13, 2021
Pause function missing
Love peloton but reallly curious why there is no pause function? Life happenstance, doorbells ring, an itch needs to be scratched, kids interrupt etc etc we need to be able to pause and resume in these cases. So- why does the workout stats finish at the end of each class? It makes stacks useless if the stats aren't cumulative. Finally, why is the text here white so I can't see what I'm writing?!!
iOS
May 13, 2021
Just a couple of requests.
Love Peloton and love the content on the app (and on the Bike), but the app needs two things to make it amazing. First, when I filter by a ride type—Power Zone, for example—and then by coach, I should only see coaches that have that type of ride, not all coaches. And when I am filtering, I don't seem to be able to pick more than one option in a given category. I'd like to see 30-minute rides by Matt or Christine without having to look up each coach separately. I'd also love to see my prior stats on any workout I've done previously when I look at the workout in the app.
iOS
May 13, 2021
Great classes, terrible watch support
This app has incredible workout classes, but the compatibility with the Apple Watch breaks down every other day, for no apparent reason. I've spoken to support, who have told me to update my bike (I don't have a bike…) so they aren't helpful in the slightest. Anyway, if you use this with a watch, just track your stats using the apple workout app instead…
iOS
May 13, 2021
Disheartened Runner: Locked out of Marathon Program on my 11th week of training :((((
I've been a loyal customer/client for a over a year now and I've loved the app up until this point. I've been training to run my first marathon using Peloton's 3-Part/18-Week marathon training program. This week was supposed to be my Week 11 (over halfway through my training). However, yesterday when I woke up as usual to do my next training class, I opened the app to find they have changed it in a way that ALL of the program classes are LOCKED unless you sign up, start from the beginning, and go in their exact order. I've already been doing this for 10 weeks prior to the app's update. Since I'm already on Part 2/Week 11, you can imagine how incredibly frustrating and disappointing it was to learn that my previous 10 weeks of training have gone to waste because now if I want to continue this awesome program, I need to start from the beginning 🙃🤬 I already spoke to Customer Service and they basically told me “too bad, so sad.” So now I'm at a total loss of words and what to do next.
iOS
May 12, 2021
Update
I was 2 weeks into a strength program and updated the app and it locked weeks 3 & 4. It now appears now my only option is to start over to week 1 What horrible update & very frustrating.
iOS
May 12, 2021
apple watch integration keeps getting worse
I just finished a 20 minute Strength where 87% of my class is missing data from my watch. Before that I did a 15 minute Cardio class where 80% is missing. My apple watch shows my heart rate for most of the class but it doesn't show up in the app and thus doesn't get recorded, track my calories properly or integrate with strive score. I used to love using the app on my non-bike days but now it's infuriating AF.
iOS
May 12, 2021
Bad UX in multi Week Training Programmes
The first week is cut off on Sunday, which is not obvious. So you can't follow the Program as intended. I started on Wednesday and couldn't do the full cycle. Only way is to terminate Programme and start fresh on monday. I could go to gym courses if I was looking for inflexibility.
Android
May 12, 2021
Not helpful in cancelling my subscription. I cancelled it on google play but the app is still charging my account every month. Customer support is not helpful.
Peloton — at home fitness - Product Description
Transform your fitness routine at home or on-the-go with thousands of live and on-demand classes taught by one of our 30+ world-class instructors who encourage you along the way.

Get the workouts you need to meet your personal fitness goals, including strength, indoor and outdoor running, cycling, yoga, HIIT, meditation and more via your iPhone or iPad. Plus stream your workouts to your TV with our Apple TV app, or via AirPlay or Chromecast to easily follow along from the biggest screen in your home. Use any equipment you have, or none at all, to turn any space into your private fitness studio with our motivating instructors and killer music.

HOW TO JOIN & ACCESS THE PELOTON APP

- New to Peloton? Download the App and get started with a 30-day free trial to access thousands of Peloton classes from any device. Afterward, subscribe to our Digital Membership for $12.99/month, which will auto-renew monthly until you cancel.

- Already a Peloton Member? Access to the Peloton App is free with your membership. Just log in to your account on the app for access.

Named the “Netflix of the workout world” by Forbes Magazine, Peloton gives you access to motivating classes no matter your fitness goals.

FEATURES:

Tap into workouts from Peloton’s NYC and London studios, including these class types:
Strength
Cycling
Treadmill Running
Outdoor Running (audio)
Yoga
HIIT
Meditation
Stretching
Cardio
Walking
Treadmill & Indoor Bike Bootcamps

WORLD-CLASS INSTRUCTORS: Get motivation from our instructor team, bringing unique teaching styles and killer playlists to every class to motivate you to get the most from your workout.

STAY CONNECTED: Work out in real time alongside others in class. Send and receive encouragement with High Fives, and find your community through Tags and follow your friends to view their progress.

CHALLENGES: Track your progress and hit your fitness goals with our monthly Challenges designed to keep you motivated and incorporate variety into your fitness routine. Follow your friends’ progress and motivate each other to work harder.

GUIDED PROGRAMS: Designed to help you reach your next goal, Peloton instructors have created training programs from 4 to 18 weeks long. Try favorites such as “Crush Your Core” and “Road to Your 26.2.”

TREADMILL & OUTDOOR RUNNING: Run to speed and interval coaching, and curated playlists. GPS support delivers key running metrics (running maps, pace, splits and elevation) for outdoor workouts.

VARIETY TO STAY INSPIRED: Get the mix of cardio and strength you need to hit your fitness goals, at any skill level.

PELOTON WATCH APP: Get pace and distance metrics for indoor runs, heart rate tracking for each class and easy access to metrics during your iPhone workouts.

APPLE HEALTH INTEGRATION: Sync your workouts to Health App to see a picture of your daily activity.

HEART RATE MONITOR & CADENCE SENSOR SUPPORT: Connect your Bluetooth-enabled heart rate monitor and/or cadence sensor to view your live metrics in class.

PRELOAD CLASSES: Take your workouts on the go, reduce data usage and eliminate buffering.
Download the Peloton App and get the thrill of a live workout class in the comfort of your own home.

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Payment for this plan will be charged to your iTunes Account at confirmation of purchase. The membership will automatically renew at $12.99/mo (exclusive of taxes) unless auto-renew is turned off at least 24-hours before the end of the current period. By completing your purchase, you certify that you are at least 18 years old and that you understand and agree to the Terms of Service (https://www.onepeloton.com/terms-of-service) and Privacy Policy (https://www.onepeloton.com/privacy-policy). Auto-renewal may be turned off in your Account Setting in iTunes after purchase. No cancellation of the current subscription is allowed during an active subscription period. A user that cancels during a subscription month will not be charged for the following month.
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