49
poor

PrettyLittleThing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
39%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
34 Reports
User Feedback
61%
iOS
34 Reports
39%
Android
22 Reports
PrettyLittleThing - Latest Quality Issues
iOS
Mar 17, 2024
cute stuff but..
…love the stuff but the app is hard to use. when you search something up it comes up with nothing like it, so hard to buy from there and it won't let me delete anything from the basket. please fix as i absolutely love all the clothes 🩷
iOS
Mar 21, 2024
So bad!!!!!!!!
App is absolutely shocking. Won't show my PLT royalty on the app, but does on the website. Then if you use the website your not allowed discount codes as they're normally only applicable to app. Wishlist doesn't save or edit. The worst app I've ever used! Means I don't shop there no more.
iOS
Mar 23, 2024
MY PACKAGE NEVER CAME.
I never received my package
iOS
Mar 23, 2024
Worst app
So far the worst online clothing app I have tried to buy , since I never could, I tried to change my address from bill to shipping and it could not, when I made a change to try again my shopping cart is deleted and the app closes and so, hours trying to buy something so that in the end it is deleted or I cannot pay
iOS
Mar 25, 2024
Random shut down
Whenever I use the app it shows “signal down null”. Even when I restart the app it shows that. Also whenever I try to get rid of an item in my cart it doesn't delete??? PLT please fix this
Android
Mar 25, 2024
Have to enter in my postcode manually which I didn't mind but everytime I entered in a letter it knocked me off the text box and I had to click it constantly and then enter in a letter. Hate it. Needs fixed.
iOS
Mar 25, 2024
Terrible app
It won't let me login through the app, don't bother downloading just use the website
iOS
Mar 26, 2024
Significant delay in order
So far, I have not received my order, please deliver the order, as soon as possible, the shipping service is very bad
iOS
Mar 26, 2024
Love the clothes, HATE THE APP
As an online app shopper, it is so annoying that I end up not getting anything at all because of the app. I do all my other shopping this way but this app is horrible. Clicking anything takes forever. This app will log you out and not accept your log in any more. If you make a new one, it will corrupt that one too. Finally I went straight to the website on my phone and it let me stay for 5 minutes and then forced me to the app which won't let you sign in. This means no access to your cart, your wishlist, your account info, nothing! Please fix this. I see the same complaints from a year ago. Understand that customers are only using apps now. It's time to progress.
PrettyLittleThing - Product Description
Need your fashion fix on the move? Shop on the PrettyLittleThing app for the latest in affordable women’s fashion looks that are sure to have you racking up all the likes on the ‘Gram.

When it comes to women’s clothing, we’ve got you covered with the latest on-trend styles hitting the site daily. Shop everything from dresses for day and night, essential swimwear for those much needed summer holidays and the loungewear for those easy weekend wins. Inclusivity is our thing which is why our ranges PLT Plus, Shape, Tall, Petite, Premium and Maternity have your back to cater to #EveryBodyInPLT. ‘Cos we know style has no limits. Simply download and start shopping for your 'drobe of dreams with affordable women’s fashion at your fingertips.

Wish List - Don’t have time to shop right now? Use our Wish List feature to add save those PLT pieces you’ve been going heart-eyed over for later.

- Exclusive offers – As an app member you’ll be the first to know about our exclusive offers.
- Fast and secure checkout – Looking to update your style? Get your Pretty Little Thing clothing fast with express shipping.
- Track your order – Global delivery tracked straight from checkout to your door.
- Easy returns – Shopping made easy with fuss-free returns, no questions asked.
- Try Before You Pay - Our Buy Now Pay Later partners allow you to shop on your own terms.
- New styles added daily – Need a new dress for the weekend? We have hundreds of new women’s clothes landing on site daily.
- Need those finishing touches? We’re not just about women’s clothing. Shop your fave beauty essentials from brands such as Morphe, NYX, Garnier and more.
- Stay in the know – As an app member you'll get notifications on our latest collections before anyone else.
- Pay easily, safely and securely with Apple Pay. 

Whatever your shopping needs, we’ve got you covered 24/7 with the affordable women’s fashion you need.
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