98
epic

Procare: Childcare App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Education
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
35%
Android
163 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
298 Reports
User Feedback
65%
iOS
298 Reports
35%
Android
163 Reports
Procare: Childcare App - Latest Quality Issues
iOS
May 13, 2021
Pretty decent
Very good app. Only issue I have is that the event are out of order and the most recent event isn't at the top when you are in it.
iOS
May 8, 2021
Unable to hear when videos are recorded with sounds
Unable to hear when videos are recorded with sounds
iOS
May 7, 2021
Good overall
I like the app and the info I am able to see about my children's day. There are a couple of things that need improving though. While looking at the Transactions page, you can only view the invoices although there is a Print button that doesn't function. There is also no way to export your statement. One feature that would be nice to have would be the ability to interact with the post on your child's daily activities. Even if it was just a handful of emoji's. This way the teachers could have some feedback.
iOS
May 4, 2021
Prefer Brighwheel vs procare
My son's daycare recently transitioned from brightwheel to Procare under the guise of billing practices. Procare layout is much more simplistic in appearance. The pictures and layout, are not as vivid in procare. We have requested that the daycare consider brightwheel even if it means tuition increase.
iOS
May 4, 2021
Updating info
I like the app so far, but every time I go to put a picture of me an my husband it freezes.
Android
May 4, 2021
Love it. So Many types of updates. I love that every feeding , diaper change, of nap time , learning , everything is recorded in . I am continuously updated about my daughter's whereabouts. Also you can send pictures. And it is never down Or out of order. Many types of updates. I love that every feeding diaper change of nap time learning everything is recorded in I am continuously updated about my daughter's whereabouts. Also you can send pictures. And it is never down Or out of order.
Android
Apr 29, 2021
I would give it 5 stars BUT exiting the app is a pain the behind with gesture movements. It is hard to exit by the gesture as you have to swipe multiple times in quick succession.
Android
Apr 29, 2021
The interface is easy to navigate, but sometimes it freezes up and the same event shows up a dozen times. Overall, it's worked well and serves its purpose.
iOS
Apr 29, 2021
It used to work till March of 2021
I am a preschool teacher and preschool parent and loved this app until for an unexplained reason the app will not let me upload photos from my phone into the app to send to parents. This started when Apple updated to iOS 14.5. Some days I may be able to upload one or two photos but most days none at all. This issue is now happening with multiple teachers at my school so it is not my device. ProCare's support for this issue has been abysmal, their only free fix is to have me delete and reinstall the app, which I have now done over 20 times. It takes 24 hours to respond via email and there is NO interest in actually solving the problem.
Procare: Childcare App - Product Description
Procare allows you to run your entire school operations through our childcare app and website. Save time and money by streamlining core administrative functions while raising the bar for the parent experience with professional communications, easy-to-access portals, and the opportunity for real-time updates from the classroom.

Procare has everything that you need: SIGN IN-OUT / ATTENDANCE, STAFF TIMECLOCK, DAILY SHEETS/REPORTS, LEARNING, PHOTOS, VIDEOS, MESSAGING, BILLING and much more.

Meant for CHILDCARE / DAYCARE / CAMPS / AFTER-SCHOOL

PARENTS: Engage with your child’s activities that are shared from school and easily message your child’s staff. You can also invite other family members / nannies / grandparents to engage or share your child’s activities. Plus, you can pay tuition online.

Features:

CONTACTLESS SIGN IN/OUT : Parents can sign in-out students contactless using QR code or Curbside GeoLocation.

STUDENT ATTENDANCE: Replace paper sheets with digital SIGN IN-OUT. Record student attendance, absences (add notes) and transfer to different rooms. Generate BEST industry standard reporting from our website to satisfy childcare LICENSING needs. (Also has OFFLINE MODE to run without network)

PARENT KIOSK: Parents can drop off and pick up children easily (optional use of a 4-digit pin). Record SIGNATURES and capture answers with DROP-OFF form. Charge payments based on their HOURLY attendance and collect LATE FEE.

STAFF TIMECARD: Staff can CHECK-IN from the app using 4-digit pin. Build REPORTS of their timecard from website for PAYROLL.

TRACK RATIOS: Always be licensing-compliant. Track ratios in real time from the app for all your rooms.

PHOTOS and VIDEOS: Send any number of photos and videos, and tag students with one click on our daycare app. Unlimited storage and sent to parents with one tap.

LEARNING: Record custom student activities and attach development skills like fine motor, social behavior, language and more.

DAILY SHEETS: Send daily activities for infants/toddlers and record Diapers, Bottles, Naps, Meals and Bathroom visits. Reports are sent to parents automatically.

BILLING: Create and send invoice to parents easily. Manage all billing transactions, payments, refunds and credits from the app.

INCIDENTS: Record all information related to any student incidents, send the report to parents and get their signature.

CALENDAR: Share upcoming events with parents easily for any day and month.

PARENT COMMUNICATION: You can send a message, text or email to parents instantly. Have their phone number and call if needed.

MANAGE CENTER: Keep your entire student and family database in your fingertips. Setup registration and maintain roster online.

REPORTS: Detailed reports for everything you do is available from website for student attendance, staff timecard, billing (payments/invoices) and entire roster.

INTEGRATIONS: Procare Connect integrates seamlessly with all major SIS (student database) systems, Quickbooks (accounting systems), payroll systems and much more. Just let us know and we are happy to integrate.

*** WEBSITE has more information

Send NEWSLETTER, view attendance reports, and run BILLING automated plans

Set up Tuition or Attendance Billing Plans with Online Payments for Daily/Weekly/Monthly cycles. Use Procare Connect for all your accounting needs.

BEFORE / AFTER SCHOOL billing with LATE fee can be set up

New REGISTRATION system to manage waitlist, applied and active roster

Complete childcare management and daycare software features, e.g. student / family information, immunizations, reporting and more.
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