Quality degradation at Renpho  
Users report higher volume of Quality Issues than usual
56
poor

Renpho | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Health & Fitness
Work at Joicom corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Joicom corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
70%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
30 Reports
User Feedback
30%
iOS
30 Reports
70%
Android
70 Reports
Renpho - Latest Quality Issues
Android
May 4, 2021
It's fine as guidance. It weighs well, measurements are another story. I have weighed on 2 scales (exactly the same) and weight the same, but I have different percentages of water, fat, muscle, etc. On the other hand, it would be interesting to be able to synchronize it with Amazfit, since my smartwatch allows the study of these values when synchronizing it with a scale, but this scale only leaves with fitbit, googlefit and samsung health...
Android
May 3, 2021
I have had this app and scale for years, but now, it will not sync the weight on the scale to the app. If it does sync, it's after multiple tries and only if the app is open and refreshed multiple times. It's frustrating.
Android
May 2, 2021
The app works rather poorly with the scale. Connecting to Bluetooth only works immediately in the rarest of cases. Most of the time you have to restart the app. In order to obtain an inheritance, one has to weigh one another several times in a row. So quite annoying. Can this app and the scale not recommend it and wouldn't give it to me again...
Android
Apr 30, 2021
App does not recognize the R-A002 model. (Error: 1213) Why is a RENPHO product not addressed to the RENPHO app, but Should I/must load the RENPHO Health app, which only has a handful of downloads and reviews?! With the Health variant, the scale is recognized immediately, but it cannot be that this app does not even know the currently created RENPHO account, which was created previously in the actual (previous) RENPHO app...
Android
Apr 30, 2021
It keeps confusing me with someone else. I accidentally touched the other user and now this and all my connected apps think I lost 90 pounds. Can't seem to delete this and it messes up all my trends.
Android
Apr 29, 2021
The scale is good but it is not accurate it is weighing me 20 pounds lighter then what I am.
Android
Apr 28, 2021
Google fit can't connect anymore
iOS
Apr 28, 2021
App keeps spinning
I bouught the scale and paired the scale with the app. It worked fine for first couple of days, but after some days, the app did not work as expected. The circle in the app keeps spinning, waiting to get data from the scale. I tried resetting the scale and removing the pair, but it works only once for every 10 times I try. This is not a good experience and I am no able to track my progress, the main reason I bought the scale for. I have also tried troubleshooting the issue, it just sends the error message to Renpho but nothing get fixed. I would really appreciate if anyone can help me resolve the issue.
iOS
Apr 26, 2021
Good overall, but a few problems.
The scale and app work together well via bluetooth. While the overall methodology for calculating things such as bodyfat, water- and skeletal weight by electrical impedance may be flawed, the results provided have internal reliability (changes against results gathered in the same way are consistent). Consult with a doctor or sports medicine clinic for a more accurate reading of muscular weight v. bodyfat. A few observations: 1. Charts and graphs are hard to read due to the fonts and colors used. Providing a high-contrast option would be beneficial to users with less than perfect vision, rather than pastel colors on a white background. 2. Because of the delay of transferring data to the device from the scale, the audio notification is a good feature. Unfortunately all the sounds are annoying, mostly in a comical sense. Some normal notification sounds like a standard beep would be welcomed.
Renpho - Product Description
Good health comes first!
Renpho is the best helper in your journey to becoming fitter. The app can track multiple body composition metrics (BMI, Body Fat %, Body Water, Bone Mass, Basal Metabolism Body Age, Muscle Mass, etc). The cloud-based App’s intelligent data analysis and tracking abilities makes it your perfect digital personal helper. It can even convert your data stored over time into charts and reports that can easily be shared by e-mail and multiple social media channels. On top of all that, your entire family can use the App! Renpho allows the user to create multiple personal profiles to keep your data separated.
In iPhone based on iOS8 , when you use our smart body scales measuring body composition , weight, percentage of body fat , fat weight, height, body mass index (BMI), height and resting calorie consumption data will be synchronized to HealthKit in .
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners