Quality degradation at Rise: Sleep & Energy Tracker  
Users report higher volume of Quality Issues than usual
48
poor

Rise: Sleep & Energy Tracker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
7%
Android
10 Reports
iOS unitQ Score
iOS User Feedback
93%
iOS
129 Reports
User Feedback
93%
iOS
129 Reports
7%
Android
10 Reports
Rise: Sleep & Energy Tracker - Latest Quality Issues
Android
May 5, 2021
Can't get past the first 4 questions. I answer them then click next and it loads and then just doesn't go anywhere.
Android
May 4, 2021
Love the idea, but the UI and editing features are way too complicated. I forgot to unsubscribe, so have it for the year, but will probably end up uninstalling soon as the developers seem to have ghosted everyone emailing or asking questions in the reviews. It's a shame, bc I am looking for a good sleep tracker.
iOS
May 4, 2021
Unable to test || IMPOSSIBLE TO TEST!
You do all the registration but can not test the app without approving the payment. This is not a free App, it is a paid and expensive App! I did all the registration and in the end I found that this is not a free app with purchases inside it, but a paid app - and well affection! You can also not make monthly subscription, with the suggested value of about 20 reais per month - only the annual, with a charge of about 250 reais at once. In fact, even if you wanted to could not test the app, even approving the payment, since the App itself suggests that the period of capture of sleep data is 14 days, and the suggested "test" period is 7 days. Deception, bad faith of the owners, error in the rules of business or developers. I don't know what it is and what's worse || You do all the registration but you cannot test the app without approving the payment. This is not a free App, it is a paid and very expensive App! I did all the registration and at the end I found out that this is not a free app with purchases inside, but a paid app - and an expansive one! It is also not possible to do a monthly subscription, with the suggested amount of about $20 per month - just the annual plan, charging about $250 at once. In fact, even if I wanted to I could not test the app, even if I approved the payment! The App itself says it needs 14 days of sleep data captured, and the suggested "test" period is of 7 days. Deception, bad faith of the owners, error in the business rules or made by the developers. I can't tell which one it is nor which one is worse!
iOS
May 4, 2021
Really works
I find this app not only useful and engaging, also educational. I use it with my watch, but it works without it just by phone motion. It also has an easy interface to fix anything it didn't catch, like if you woke up for a bit but didn't touch the phone. It predicts your daily ups and downs and also gamifies sleeping habits until you find yourself well rested and knowledgeable of how to look at healthy sleep habits. Highly recommended. After some use I have a recommendation: adding naps doesn't save or calculate properly many times, needs fixed.
iOS
May 4, 2021
I have to correct data every day
This app takes more time to adjust data than my actual sleep time. I like the insights, but I wish I did not have to spend so much time adjusting and resetting.
Android
May 2, 2021
Horrible horrible app. Do not download.
iOS
May 1, 2021
No customer service, over promise, under deliver
I've been using rise for a few months very regularly. While I think it's a great concept and can really help, it has major issues hence the rating. 1. The sleep calculator can't do basic math. I'm looking at the hours I've slept and the calculator is not adding it correctly. I don't know if it's confused about previous day or something, but it doesn't work. 2. They say that they will send a weekly analytics email, they don't. 3. Try contacting them about any issue, you will not get a reply, you've paid for the app and now you're stuck. For these reasons, I will not renew the subscription and can't recommend it to anyone. If they fix these issues, I could see it working because I do love the concept. But it really needs to develop because it's very expensive for the lack of support and development.
iOS
May 1, 2021
Trash
Forced me to buy a new subscription and couldn't even cancel it
Android
May 1, 2021
the sleep hour options dont include my actual hours of sleep. the earliest option is 9:30PM so it never calculates it to what i have. the format is also weird so some text is off my screen and buttons are missing.
Rise: Sleep & Energy Tracker - Product Description
Become a better sleeper using 100 years of sleep science. Teams in the NFL, MLB, NBA, MLS, SEC, ACC, BIG10, BIG12, PAC12, Fortune 500 trust Rise to help their people become better sleepers. 

FROM THE RISE COMMUNITY:

*****
Chase M.
 
"Rise helped me understand how vital sleep truly is. In only a few weeks, I found myself more focused, energetic, and productive at work."

***
Becky G.

"I could see where sleep debt was causing issues, temper short, not comprehending things, moving slowly.
 I had an epiphany... I'm getting 45min more sleep on average than I was before Rise."

****
Katie B.

"I never thought too much about the impact of sleep on my mood. Using Rise I saw a very fast improvement in my sleep which impacted my relationship with my kiddos."

FEEL BETTER
There's one thing that matters most to get the benefits of sleep. Surprisingly, it's not sleep stories, meditations, a new mattress, getting 8 hours of sleep, following sleep hygiene or your sleep score.

The most important thing is called Sleep Debt. It's not a score we made up. It's one of the most important findings in the last century of sleep science. It's important because when your sleep debt is low your daily quality of life is better and you live longer. When that number is high, the opposite happens.

Rise teaches you what Sleep Debt is, how it works and how much you have. You'll finally understand why some days you feel great and others not so much. You'll know the days when you want to prioritize sleep and the real impact of staying up later.

GUIDANCE JUST FOR YOU
Everyone has different sleep challenges. Maybe your mind is active at night or you might be staying up late scrolling or watching Netflix. 

Based on your input and the latest sleep science, we'll recommend habits that help you finally feel better. 

Sleep Challenges we can help with include:
- Getting to bed on time
- Difficulty Falling asleep
- Waking up during the night
- Feeling groggy in the morning & during the day

OPTIMIZE YOUR DAY
Every one of us has a clock in our brain. It tells every cell when to be alert and active and when to be recovering. We all have unique times during the day when we feel and perform our best. We also have individual times when we should be sleeping and waking up. We use advanced algorithms to let you know when your peaks are and the best times to be sleeping. 

AUTOMATICALLY TRACK SLEEP
Using data already stored on your iPhone we automatically track how much sleep you get. No buttons to push, nothing to wear, or charge. We integrate with Apple Health, Fitbit, Oura, Garmin, Sleep Cycle, and other sleep trackers to put the data you already have to use. Rise integrates with Apple Health for step and activity data related to your sleep.


OTHER FEATURES
- Configure habit notifications through SMS.
- Keep track of your sleep quality.

WHY WE STARTED RISE
We started Rise because we’re in the midst of an insufficient sleep epidemic (CDC, 2014) that is getting worse since we started tracking in 1985. The current epidemic is leading to higher mortality rates (Cappuccio, 2010) and we’re performing worse in nearly all aspects of life (RAND, 2016).

Today, most of us think of sleep as a luxury. Rise is creating a world where healthy sleep is standard.


MORE PRICING INFO:

This pricing is for our customers in the United States.
Pricing in other countries may vary.

Your Subscription to Rise will automatically renew, unless you disable auto-renew at least 24 hours before the current period ends. You can turn off auto-renew or manage your subscription from your iTunes Store account settings. Payment will be charged to your iTunes account. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.


Terms of Service available at: bit.ly/rise-sleep-app-tos
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