96
epic

NatWest Rooster Money | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
46%
Android
103 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
120 Reports
User Feedback
54%
iOS
120 Reports
46%
Android
103 Reports
NatWest Rooster Money - Latest Quality Issues
Android
Apr 4, 2024
Why is this taken so long to cheack details
Android
Apr 4, 2024
Chores does not work well for items that require repetative tasks as required by circumstances.
iOS
Apr 5, 2024
Can’t transfer from NatWest debit card
I've tried to add money to the parent pot using my NatWest card so many times. I go to the NatWest app, approve the transaction and go back to rooster, just like it says. I click on - I have approved this transaction - button and then the app just melts down and pauses. I'm doing it on an iPhone 13. You've chinned me off once before. Don't do it again.
Android
Apr 6, 2024
Poor customer service. My son tried to donate money and it disappeared from his Giving pot, but no donation was made and the money is no longer anywhere in his account so we can't make it manually! I raised it weeks ago and they do not respond to me unless I chase them. Then they ask me to wait...
Android
Apr 8, 2024
Massively disappointing. There's a limit on how many times you're allowed to transfer money to the 'parent pot' which is ridiculous, so basically you can't put money in your child's account if you've used up all your '10 free a month transfers' and then you have to pay. it's absolutely ABSURD. You should be able to top up your childs card whenever you like. Terrible card.
iOS
Apr 9, 2024
Great but app could be simpler
The idea is brilliant, I like that it's free for NatWest customers. The only downside is I sometimes find the app a little bit tricky to navigate. For example I wanted to put a hold on pocket money one week and it took me a good 10 minutes to work out how.
iOS
Apr 14, 2024
Logged out
I have been logged out of my child rooster account and I have typed in the right information and it still hasn't logged me back in
iOS
Apr 15, 2024
Bloody useless
Trying to add more money to card but it won't let me says you need CVV tried to get CVV and it won't let me useless or what
Android
Apr 16, 2024
Not working (as in the whole app)
NatWest Rooster Money - Product Description
Welcome to NatWest Rooster Money–a pocket money manager, piggy bank, reward chart, savings tracker & chores app–made to help families teach kids about money & savings goals. We also have a prepaid Visa debit card for kids that lets parents raise their youngsters to be money-wise.

With our allowance & kids money saving app, parents help children on their first steps towards understanding the value of money with a piggy bank–saving money–through to their first real-world purchases. Start with our reward chart, move them onto managing their own cash, earning with our chores & savings app, before trying a Rooster Card–a prepaid debit card for kids.

Parents can track pocket money, manage savings, create goals, set controls, add limits & enable their child to make real transactions online & in store.

We also offer the Rooster Card for extra features like our chore manager, extra family members, and setting interest rates. The Rooster Card is a kids’ card (also a teens debit card), which links to your family’s Rooster Money account.

Key Features for Parents 🐓
👉 Set routine payments & issue allowances, automatically or on the spot
👉 Boost pocket money for chores, good behavior, special occasions or as a gift
👉 Track & manage chores for the family 
👉 Get a prepaid debit card
👉 View balances & statements
👉 Choose the stars currency & use it as a reward chart
👉 Pay your kids & encourage saving with our Pots system
👉 Personalised dashboard with meaningful saving Pots

With Rooster Money, you can create the ultimate reward chart, allowance spend tracker & money saving app

Why add a Rooster Card? 💳
✅ Let your children make smart spending choices, with their prepaid kids contactless card
✅ Add payments straight away–no need to worry about notes or coins
✅ Have your littlest on a virtual tracker, while your teen is using real money with the prepaid card 
✅ One-off CVV code accessible only in the app = extra secure online transactions
✅ Real-time spending notifications for parents
✅ No overdraft = no overspending on this teens card
✅ Parental controls lets you limit its use: in shops, online or at ATMs (can’t be used in shops with an 18+ merchant code, such as off licences & bookmakers)
✅ Freeze/unfreeze it anytime–for ‘can't find it’ moments
✅ Touch, fingerprint or face ID login for added security
✅ View PIN number in-app for easy & safe reminders
✅ Reset contactless facility from your own phone

Key Features for kids & teens 👧 👦
👉 Take control of your cash via a finance app
👉 Track & manage cash, see savings pot, spent & earned
👉 Create your own savings pots & goals
👉 Save money to add to your savings account
👉 Enjoy a convenient prepaid kids’ debit card
👉 Get a head start in card savings & become a money saving expert

PRICING & TERMS

Rooster Money is free to download. For UK customers with children over six years old, we offer the Rooster Card, a prepaid Visa debit card which links to the family’s Rooster Money account. This provides all the features of the Rooster Money App with the ability to use real money for £1.99/mo or £19.99/yr.

Learn more about it here: https://www.roostermoney.com/gb/feature/the-rooster-card/

Prices for UK customers.

Your subscription will automatically renew unless turned off at least 24-hours before the current subscription period ends.

Terms & Conditions: https://www.roostermoney.com/terms
Privacy Policy: https://www.roostermoney.com/privacy


Card for ages 6-17. Fees, limits & T&Cs apply. The Rooster Card is issued by NatWest pursuant to a license from Visa Europe. Eligibility criteria apply.
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